Stay at home for households with possible or confirmed coronavirus infection

The self-isolation advice for contacts of people with coronavirus (COVID-19) has changed. Find out what you need to to if someone in your household gets infected.
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What has changed

The advice for people who have a positive lateral flow device (LFD) test result has changed. They are no longer required to have a follow-up polymerase chain reaction (PCR) test, and they should stay at home and self-isolate immediately.

People who have a positive LFD test result should only have a follow-up PCR test if:

  • they wish to claim the Test and Trace Support Payment
  • they have a health condition that means they may be suitable for new coronavirus (COVID-19) treatments
  • they are taking LFD tests as part of research or surveillance programmes, and the programme asks them to do so
  • they have a positive day 2 LFD test after arriving in England

Click to order free (Covid-19) rapid lateral flow tests

If you have COVID-19 symptoms or a positive LFD or PCR test result

If you develop any of the main symptoms of COVID-19, stay at home and self-isolate immediately.

If you have a positive LFD or PCR test result but do not have any of the main symptoms of COVID-19, stay at home and self-isolate as soon as you receive the results. You should do this even if you have received one or more doses of COVID-19 vaccine.

More information and stay at home guidance here

If you live in the same household as someone with COVID-19

Follow separate guidance if you have had contact with someone who has tested positive for COVID-19 but do not currently live in the same household as them.

Anyone who has any of the main symptoms of COVID-19 should stay at home, self-isolate immediately and order a PCR test unless they have already taken an LFD test and the result was positive.

If you do not have symptoms of COVID-19 and live in the same household as someone with COVID-19, you are legally required to self-isolate unless you meet any of the following conditions:

  • you are fully vaccinated – fully vaccinated means you have had 2 doses of an approved vaccine such as Pfizer BioNTech, AstraZeneca or Spikevax (formerly Moderna); you are also fully vaccinated if you have had one dose of the single-dose Janssen vaccine
  • you are aged under 18 years
  • you have taken part in or are currently part of an approved COVID-19 vaccine trial
  • you are not able to get vaccinated for medical reasons

If you meet any of these 4 conditions (and are therefore not legally required to self-isolate), follow the guidance further down for contacts who are not legally required to self-isolate.

Sources of information

If you have any  questions or concerns contact us by the details below and we will work to find you an answer.

020 8099 5335

How to get help getting food/medicines?

Government advice on how to get food & essential supplies

Richmond Council (LBRuT) have a helpline as a first response for residents, particularly those elderly and/or vulnerable without support networks, who need support to access medical/care services and food supplies. This is to help those most in need stay safe and well while they self-isolate at home.

0208 871 6555 or

Looking for further information about coronavirus?

We have brought together the latest information about coronavirus including how you can get involved and help your community, and how to help your wellbeing during these uncertain times. 

Find out more