While self-isolating, families will spend extended periods of time together and it is recognised that controlling behaviour and/or tensions may rise, escalating the risk of abuse and violence.
If you are currently experiencing domestic abuse, you are not alone, and we would like
to reassure you that support services are still available to offer help. If you are
not sure if you are experiencing domestic abuse, please click here.
If you are in immediate danger, or suspect someone else is, call 999.
If you cannot talk, call 999, listen for the operator and then dial 55.
The main domestic abuse services to contact
Richmond borough - Refuge (Independent Domestic Violence Advisor (IDVA) and Outreach Service)
Monday – Friday 9 am - 5 pm
020 8943 8188
020 8940 0274
Women’s Aid Live Chat online service
Monday to Friday 10am - 12pm
Rape Crisis Live Chat Helpline – available for women and girls aged 16 +.
Monday: 2-4.30 pm, 6-9 pm;
Tuesday: 2-4.30 pm, 6-9 pm;
Wednesday:12-2.30 pm, 6-9 pm;
Thursday: 12-2.30 pm, 6-8.30 pm;
Friday: 9 am-11.30 am.
COVID-19 Community Hub
020 8871 6555
Housing options – if you are at risk of homelessness, please contact Housing Information and Advice Team
020 8891 7409
Adult Social Services
020 8891 7971
Children and Family Support Services
020 8891 7969
Age UK Advice Line - Lines are open 8 am-7 pm, 365 days a year
0800 678 1602
Galop - LGBT+ anti-violence charity
LGBT+ Advice Line. Monday to Friday between 10 am-12.30 pm and between 1.30-4 pm
020 7704 2040
Men’s Advice Line - Open Monday-Friday 9 am-5 pm
0808 801 0327
Mankind Male Victims of Domestic Abuse - Monday-Friday 10 am-4 pm
Surviving Economic Abuse guidance