Information for parents, carers and families

New Changes from 29th March
Read our guidance on childcare here.
Things may be particularly hard for your child because of social distancing rules (check this page to find the latest guidance). If you struggle to support your child to comply with government's guidelines, Young Minds has some tips for you.
Your child is unwell. Is he/she too ill for school?
This can be tricky. If your child is well enough to go to school but has an infection that could be passed on, such as a cold sore or head lice, a minor cough or cold, just let their teacher know. They should still be able to attend school, but if they have a fever, a new continuous cough or a change to their smell or taste then keep them off school and book a Coronavirus test. This video shows you the difference between cold, flu and Coronavirus.
If you think your child may have Coronavirus you can book a test. THIS page will tell you if he/she can be tested and how.
Childcare bubbles
Your child is not attending school, but you need to work
You can access some registered childcare and other childcare activities (including wraparound care) where reasonably necessary to be able to work, or for the purposes of respite care.
The following people can provide childcare support in private homes and gardens:
- registered childcare providers, including nannies
- people in your support bubble
- people in your childcare bubble
A childcare bubble is where someone in one household provides informal (unpaid and unregistered) childcare to a child aged 13 or under in another household. For any given childcare bubble, this must always be between the same 2 households.
Childcare bubbles are to be used to provide childcare only, and not for the purposes of different households mixing where they are otherwise not allowed to do so. Friends or family who do not live with you and are not part of a support or childcare bubble must not visit your home to help with childcare.
Some youth services may be able to continue, such as 1-1 youth work and support groups, but most youth clubs and groups will need to cease for this period. Check this page for your closest youth centre and the activities available.
Keeping Your Child Safe Online
It is important to have regular conversations about staying safe online and to encourage children to speak to you if they come across something worrying online.
The following resources provide guidance and support you to talk to your child about a range of online safety issues, set up home filtering in a child-friendly way and set up age-appropriate parental controls on digital devices:
- Thinkuknow by the National Crime Agency - Child Exploitation and Online Protection command (NCA-CEOP) provides resources for parents and carers and children of all ages to help keep children safe online
- Childnet has developed guidance for parents and carers to begin a conversation about online safety, as well as guidance on keeping under-fives safe online
- Parent Info is a collaboration between Parent Zone and NCA-CEOP, providing support and guidance for parents and carers related to the digital world from leading experts and organisations
- National Society for the Prevention of Cruelty to Children (NSPCC) has guidance for parents and carers to help keep children safe online
- UK Safer Internet Centre provides tips and advice for parents and carers to keep children safe online - you can also report any harmful content found online through the UK Safer Internet Centre
For more on the types of harm that you child may experience, please click here.