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Your spotlight on local services

Enter & View update: February 2017


Our statutory powers allow us to enter and view care premises to observe the care provided and speak to residents, patients, relatives, carers and staff.

Recent care home visits include Greville House in Richmond, where we found that care was well run in spite of some concerns around the variety of food.

We also visited Lynde House in Twickenham, where we found good care but recommended improvements be made to information and the signage. 

In terms of hospital visits, we carried out work at Queen Mary’s Hospital, Roehampton. After our report into Mary Seacole Ward, where we found some serious concerns had been addressed, we carried out a follow-up visit. We also visited the Gwynne Holford ward. 

Click here to see our reports.