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Your spotlight on local services

Enter & View update


We’ve recently carried out five significant Enter & View visits to residential care homes and hospitals.

Our statutory powers allow us to enter care locations, observe the care provided, and speak to residents, patients, relatives, carers and staff.

Recent care home visits include Greville House in Richmond where we found care was well run, in spite of some concerns about food variety.

We’ve also visited Lynde House in Twickenham, where we found good care but recommended more accessible information and signage. A report is being prepared on Nightingale House. Visits to other locations are planned.

In terms of hospital visits, we have carried out continued work at Queen Mary’s Hospital, Roehampton. After our report into Mary Seacole Ward, where we found some serious concerns had been addressed, we have carried out a follow up visit. We’ve also visited Gwynne Holford ward. Both reports are due soon.

To read our reports and sign up for updates, click here or call 020 8099 5335.