Projects, Outreach and Communications Officer

We're recruiting: Use your communications and engagement skills to collect views & experiences from the community and support NHS & social care improvement.

Projects, Outreach and Communications Officer

Hours:         Full time, core hours are 9am-5pm. Some flexibility is necessary around working hours and occasional evening and weekend work may be required
Location:    Twickenham with travel throughout the London Borough of Richmond. The post may involve homeworking.
Reports to: Chief Officer
Salary:        £26,138 per annum + pension


Healthwatch Richmond is the consumer champion for health and social care in Richmond upon Thames. It gives the community a strong voice to influence and challenge how local care services are designed and run and the power to hold providers of local health and social to account.

Through planning and delivering a programme of outreach and engagement activities and communications you'll gather the views and experiences of people who use NHS and social care to identify trends. With support from our Chief Officer and volunteers you'll undertake targeted projects and service reviews to develop evidence based reports to inform the development of, or improve NHS and social care for our community.

You’ll produce Healthwatch Richmond’s communications, writing articles about the work you’re involved in and collating news stories for publication in media, newsletters, bulletins and online. Through this work you'll help to raise awareness of Healthwatch and help people to get the support that they need.

As part of a small organisation you will be involved in many aspects of our challenging and constantly evolving, but ultimately very rewarding work. The ability to pick up new skills and approaches, adapt and find pragmatic solutions is essential to the role.


To apply please send a CV explaining how you meet the Job Description and a covering letter explaining how you meet the Person Specification to

Interviews will be scheduled as applications are received so apply now.

Job Description & Person Specification: Project Outreach and Communications Officer


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