You can also talk to us if you need information. Additionally, if you need someone to help you through the complaints process, or make a complaint on your behalf, we can put you in touch with advocacy services.
Healthwatch Richmond Annual Report 2014-15
Our Annual Report has been published! Within the report you will find out what we've been up to and how we have made an impact on local health and social care services over the past year.
Highlights of the 2014-15 year:
We engaged with and spoke to over 1000 people
Our 67 bulletins and newsletters gave information on 220 opportunities to have your say on local NHS and social care
We interviewed over 100 patients through 34 visits to 6 wards at West Mid Hospital and worked with staff to turn patient experiences into meaningful change
We undertook 10 visits to 5 GP practices with another phase of visits already completed in 2015/16
We challenged the regulation of supported living environments at a national level
We worked with Richmond Council, Richmond CCG, CQC and NHS England to coordinate our activity, identify and shape local services
We were used as an example of good practice nationally for Healthwatch