News and reports

We are delighted to hear that Hampton resident's voice have been heard.
Healthwatch Richmond is also proud to have been actively campaigning for a year for the resolution of the pharmacy issue in Hampton!

The unacceptable pharmacy situation in Hampton is the result of several mistakes over the past months. Healthwatch Richmond thoroughly investigated the matter. We created this video to help understand the complex process leading to the unresolved current situation.
We will continue to work and campaign for the opening of a new pharmacy.

GPs across England have voted overwhelmingly in favour of taking collective action.

Healthwatch Richmond was commissioned by Richmond Council to engage with a review of their day centre provision. We found that day centres provide essential care for service users and respite for carers but there is room for improvement.

Healthwatch Sutton, together with the other Healthwatch organisations in South West London (Healthwatch Croydon, Merton, Kingston, Richmond, Wandsworth), are currently working with patients, carers, and GP practices on a project about the Accessible Information Standard.

Applications are now open for Healthwatch Volunteers. Find out how you can get involved.

Help Healthwatch Richmond understand how to improve GP appointment booking!

In November 2023, Boots Pharmacy in Tangley Park and Priory Road closed down, leaving only one remaining pharmacy in Hampton. We had a number of residents contact us about the major inconvenience this has caused.

We have written on behalf of Healthwatch Richmond and Healthwatch Merton in response to the consultation on the move of cancer services from Royal Marsden to either St George’s or Evalina Hospitals.

The South West London and Surrey Joint Health Overview and Scrutiny Committee received a presentation from the NHS Specialised Commissioning Team on the reconfiguration of Children’s Cancer Principal Treatment Centre.

When a child or young person has a special educational need/disability (SEND), there are often lots of different organisations involved in providing the education, health and social care support needed for that individual to achieve their potential.

We know from feedback through our website and at community events that many people in Richmond still aren’t able to see an NHS dentist. Take our survey to help us make improvements.