Share your experiences of care and support during the coronavirus pandemic
Help us understand how care and support services have changed during the COVID-19 pandemic, how they are working for you and to how we can support meaningful improvements that matter to you.
Latest advice and guidance
Staying alert and safe
The most important thing we can do is to stay alert, control the virus, and in doing so, save lives. This reflects the latest guidance the Government has implemented in the next phase in our fight against coronavirus.
Shielding and protecting the extremely vulnerable from coronavirus
The information in this article should provide the latest guidance for those who are extremely vulnerable to more severe illness from coronavirus.
Can I be tested for coronavirus?
Testing is a key pillar of the Government's strategy to protect the NHS and save lives. The testing capacity has been expanded to include anyone with symptoms (in England).
Stay at home for households with possible or confirmed coronavirus infection
It is very important that people with symptoms that may be due to coronavirus and their household stay at home. Staying at home will help control the spread of the virus to others, particularly the most vulnerable.
Advice for caring for a friend or family member
This guidance is for anyone who cares, unpaid, for a friend or family member who, due to a lifelong condition, illness, disability, serious injury, a mental health condition or an addiction, cannot cope without their support.
Information for children, young people and families
We have brought together coronavirus advice and information targetted to children, young people and families.
It includes information for teenagers and resources to help you answer questions you child or young person has about coronavirus.
Accessible formats of coronavirus guidance
We have compiled the latest government advice in accessible formats- Easy Read and British Sign Language
How can I help the community?
Richmond Council is working with Richmond Council for Voluntary Services (Richmond CVS) in response to the coronavirus pandemic. They are best placed to co-ordinate volunteers safely and securely to help the most vulnerable whilst ensuring those getting help are protected.
Finding support
Coronavirus and domestic abuse
As a result of coronavirus outbreak, many victims of Domestic Abuse face additional challenges and barriers to accessing support.
Coronavirus and looking after your wellbeing
It is a worrying time and it is really important that we also look after our mental health. It is OK to feel anxious, scared, low or frustrated, everyone will respond differently and there is no right way to feel.
Coronavirus and your dental care
From 8 June, dental practices are able to reopen. Practices will prioritise patients with the most urgent need. Read the latest advice on how to access dental care.
Coronavirus and the use of face coverings
What do you need to know about face coverings? We have brought together the latest guidance and rules around face coverings.