Healthwatch Richmond

Information on Coronavirus

Read the latest advice and information about the Coronavirus. Including the latest guidance from NHS England and Public Health England.

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Your Guide to Richmond's NHS, Care & Support (Spring 2020)

The NHS, social care and local charities provide a range of help. We've produced this downloadable leaflet to help you find the help when you need when you need it. If you've got a question but don't know who to ask call us on 020 8099 5335.

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Healthwatch staff outside Kingston hospital

Your story has the power to make a difference.

The more people share their ideas, experiences and concerns about NHS and social care, the more services can understand what works, what doesn't and what people want from care in the future.

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mother+daughter with elderly man and woman

We are the independent champion for people who use health and social care services.

We are here to make sure that those running services, and the government, put people at the heart of care.

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News and views

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High demands for Coronavirus testing are causing challenges

A number of people have contacted us regarding difficulties with accessing Coronavirus tests in Richmond

3 September 2020

News

Thank you for helping me arrange physiotherapy for my parent after their hip replacement operation. The information you provided has meant that my parent now has the care they need. A massive thank you for your knowledge along with your polite and courteous nature. This is a huge weight off my mind!

A user of our signposting service

Latest reports and publications

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Word cloud of people's experiences during the Coronavirus crisis

Health, Care & Wellbeing Experiences in Richmond During Coronavirus

3 August 2020

Read about the experiences of people in Richmond upon Thames during...

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Guided by you: Annual report 2019-20

30 June 2020

Our Annual Report 2019/20 demonstrates our work and impact over the...

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Youth Out Loud!

Youth Out Loud! are a group of people aged 13-17 working with Healthwatch Richmond and Healthwatch Kingston.

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Advice and information

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Protecting extremely vulnerable people

The information in this article should provide guidance for those who are extremely vulnerable to more severe illness from coronavirus and what NHS England and Public Health England are asking you to do at this stage.

3 August 2020

Coronavirus and face coverings

What do you need to know about face coverings? We have brought together the latest guidance and rules around face coverings.

24 July 2020

Prevent the spread of Coronavirus this winter

With cases increasing in the UK we all need to take action to suppress the virus. The ‘Hands. Face. Space’ public information campaign urges the public to continue to wash their hands, cover their face and make space to control infection rates.

1 June 2020

Sign up for our email bulletins

We send out regular bulletins telling you what's going on locally and nationally in NHS and social care as well as 3-4 newsletters per year letting you know what's going on with Healthwatch Richmond and how you can get involved.

You can choose what we send you and can unsubscribe at any time from our communications.