Healthwatch Richmond

Your Guide to Richmond's NHS, Care & Support

The NHS, social care and local charities provide a range of help. We've produced this downloadable leaflet to help you find the help when you need when you need it. If you've got a question but don't know who to ask call us on 020 8099 5335.

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Healthwatch staff outside Kingston hospital

Your story has the power to make a difference.

The more people share their ideas, experiences and concerns about NHS and social care, the more services can understand what works, what doesn't and what people want from care in the future.

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mother+daughter with elderly man and woman

We are the independent champion for people who use health and social care services.

We are here to make sure that those running services, and the government, put people at the heart of care.

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News and views

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Outreach Work

An integral part of our work is talking to you, the community, about local health and social care services. We've visited hundreds of community groups and spaces to hear from thousands of people. The experiences...

24 June 2019

News

Following a signposting call, the patient called back to express shock at having been able to get through to the Mental Health Trust at all and that his/her problem had been resolved immediately as a result of our signposting.

A user of our signposting service

Latest reports and publications

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Entrance to Emergency Department at West Middlesex Hospital

West Middlesex Hospital Urgent and Emergency care

9 January 2020

We carried out a series of visits to review the Emergency Department...

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Kingston Hospital- Adult inpatient wards

3 September 2019

We carried out a series of visits to review adult inpatient wards at...

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Youth Out Loud!

Youth Out Loud! are a group of people aged 13-17 working with Healthwatch Richmond and Healthwatch Kingston.

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Advice and information

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Making a complaint about social care services – what should you expect?

Here we look at six things you should expect when making a complaint about social care services.

9 January 2020

How can I find an NHS dentist?

Are you having trouble finding an NHS funded dentist? Read our tips on what to do if you’re facing problems.

26 November 2019

Four things your pharmacist can help you with

With increased pressure on NHS services across the country, pharmacists have a vital role to play in helping people manage their health.

10 October 2019

Sign up for our email bulletins

We send out regular bulletins telling you what's going on locally and nationally in NHS and social care as well as 3-4 newsletters per year letting you know what's going on with Healthwatch Richmond and how you can get involved.

You can choose what we send you and can unsubscribe at any time from our communications.