Healthwatch Richmond

Information on Coronavirus

Read the latest advice and information about the Coronavirus. Including the latest guidance from NHS England and Public Health England.

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Your Guide to Richmond's NHS, Care & Support (Spring 2020)

The NHS, social care and local charities provide a range of help. We've produced this downloadable leaflet to help you find the help when you need when you need it. If you've got a question but don't know who to ask call us on 020 8099 5335.

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Healthwatch staff outside Kingston hospital

Your story has the power to make a difference.

The more people share their ideas, experiences and concerns about NHS and social care, the more services can understand what works, what doesn't and what people want from care in the future.

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mother+daughter with elderly man and woman

We are the independent champion for people who use health and social care services.

We are here to make sure that those running services, and the government, put people at the heart of care.

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News and views

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England to remain in Step 3

The government has announced a 4-week pause at Step 3. Step 3 restrictions remain in place, and you should follow the guidance on this page, which explains what you can and cannot do.

15 June 2021

News

Thanks for your assistance. You have a magic touch! Richmond CCG phoned me, apologised profusely and have undertaken to [resolve the issue] by this Friday. I think this episode illustrates strongly the importance of organisations like Healthwatch.

A user of our signposting service

Latest reports and publications

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Half of Richmond patients unable to get dental care unless they can pay

24 May 2021

Healthwatch Richmond heard from over 300 people about accessing...

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Impact of Covid-19 and Inequalities

21 May 2021

We were asked to contribute to an equalities focused Impact of Covid-...

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Youth Out Loud!

Youth Out Loud! are a group of people aged 13-17 working with Healthwatch Richmond and Healthwatch Kingston.

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Advice and information

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Traveling During Coronavirus

If you are planning on traveling abroad, read the below guidance on what you need to do, what countries are green, amber or red, and what documentation you need to prepare for your trip and returning to the UK.

14 June 2021

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COVID-19 Vaccinations FAQ

When will I get the vaccine? Where is it distributed? Find the answers to all your questions about the COVID-19 vaccine below in this FAQ.

8 June 2021

What you should expect from social care support

Here are six things you should expect from care services, according to new guidelines.

1 June 2021

Sign up for our email bulletins

We send out regular bulletins telling you what's going on locally and nationally in NHS and social care as well as 3-4 newsletters per year letting you know what's going on with Healthwatch Richmond and how you can get involved.

You can choose what we send you and can unsubscribe at any time from our communications.