Healthwatch Richmond

Information on Coronavirus

Read the latest advice and information about the Coronavirus. Including the latest guidance from NHS England and Public Health England.

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Your Guide to Richmond's NHS, Care & Support (Spring 2020)

The NHS, social care and local charities provide a range of help. We've produced this downloadable leaflet to help you find the help when you need when you need it. If you've got a question but don't know who to ask call us on 020 8099 5335.

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Healthwatch staff outside Kingston hospital

Your story has the power to make a difference.

The more people share their ideas, experiences and concerns about NHS and social care, the more services can understand what works, what doesn't and what people want from care in the future.

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mother+daughter with elderly man and woman

We are the independent champion for people who use health and social care services.

We are here to make sure that those running services, and the government, put people at the heart of care.

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News and views

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Share your experiences of care and support during the coronavirus pandemic

Help us understand how care and support services have changed during the COVID-19 pandemic, how they are working for you and to how we can support meaningful improvements that matter to you.

28 May 2020

News

Thank you for helping me arrange physiotherapy for my parent after their hip replacement operation. The information you provided has meant that my parent now has the care they need. A massive thank you for your knowledge along with your polite and courteous nature. This is a huge weight off my mind!

A user of our signposting service

Latest reports and publications

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Our decisions are based on the experiences we collect from patients and the public

Decision making procedure

21 May 2020

Healthwatch organisations are required to have and publish a decision...

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Healthwatch Richmond informs the JSNA

1 May 2020

This report represents 2200 experiences collected through around 250...

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Youth Out Loud!

Youth Out Loud! are a group of people aged 13-17 working with Healthwatch Richmond and Healthwatch Kingston.

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Advice and information

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Can I be tested for coronavirus?

Testing is a key pillar of the Government's strategy to protect the NHS and save lives. Find out if you are eligible.

18 May 2020

Staying alert and safe

The most important thing we can do is to stay alert, control the virus, and in doing so, save lives. On the 11 May 2020 the Government has released new guidance in the next phase in our fight against coronavirus.

11 May 2020

Coronavirus and your dental care

To help prevent the spread of coronavirus (COVID-19), routine dental care has been stopped. Dental care is being provided to those who urgently need it. Read the latest advice on how to access urgent dental care.

27 April 2020

Sign up for our email bulletins

We send out regular bulletins telling you what's going on locally and nationally in NHS and social care as well as 3-4 newsletters per year letting you know what's going on with Healthwatch Richmond and how you can get involved.

You can choose what we send you and can unsubscribe at any time from our communications.