Lady with carer
Making a complaint about social care services – what should you expect?
Here we look at six things you should expect when making a complaint about social care services.
9 January 2020
Dentist with patient
How can I find an NHS dentist?
Are you having trouble finding an NHS funded dentist? Read our tips on what to do if you’re facing problems.
26 November 2019
pharmacist talking to mum and daughter
Four things your pharmacist can help you with
With increased pressure on NHS services across the country, pharmacists have a vital role to play in helping people manage their health.
10 October 2019
Lady on the bus
Do you need help getting to hospital?
Find out what support is available to help you travel to your hospital appointments
27 September 2019
woman outside hospital
What can you expect when you’re discharged from hospital?
It’s vital that when it’s time for you to leave hospital, you have all the medication, information and support in place to help you keep getting better.
5 August 2019
Dentist
What should you expect when it comes to care for your teeth?
Four questions staff should ask you or a loved one about your oral health if you’re a care home resident, according to the National Institute for Health and Care Excellence quick guide.
24 June 2019
elderly woman in wheelchair
Seven pieces of information that you should expect to receive after being diagnosed with dementia
Take a look at the National Institute for Health and Care Excellence's (NICE) quick guide to discussing and planning support following a dementia diagnosis.
12 June 2019
patient with mobility aid and relative talking to nurse
Thinking about end of life care for you and your family
End of life care is support for people who are in the last months or years of their life. The guidance on the NHS website helps you know what to expect, how to plan ahead and how to manage your day to day decisions.
11 June 2019
lady in GP waiting room
Registering with your GP: understanding your rights
People have told us they can have problems registering with a GP. This article explains more about your rights and what do to if you are refused the right to register.
1 April 2019
women talking on phone
Where can I go to get help for my health Out of Hours?
Health issues unfortunately don't leave us alone at the weekend and people are often in need of medical assistance out of hours. Using NHS guidelines, we have provided some advice and information on where you can go for help when your GP is closed.
24 December 2018
Elderly woman smiling face on to the camera
What should you expect from home care services?
The number of people being cared for in their own homes is increasing but what should you expect from home care services?
29 August 2017
Woman helping an elderly man use a IPad
The Accessible Information Standard - What you can expect from services
A year ago the Accessible Information Standard came into force. It requires any organisation providing NHS or social care to communicate in a way that everybody can understand. Here's a reminder of what you should expect.
31 July 2017