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Advice and Information

patient talking to mental health professional

Coronavirus and looking after your wellbeing

It is a worrying time and it is really important that we also look after our mental health. It is OK to feel anxious, scared, low or frustrated, everyone will respond differently and there is no right way to feel.
14 December 2021
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Coronavirus: Information for parents, carers and families

The government and the NHS are taking necessary steps to manage the pandemic, reduce transmission and treat those who need medical attention. Here we explain what this means for children, young people and their families.
14 December 2021
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Coronavirus and your dental care

The coronavirus pandemic has created a backlog of patients in need of dental care. Practices will prioritise patients with the most urgent need. Read the latest advice on how to access dental care during the pandemic.
14 December 2021
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Talking to children and Young People about Coronavirus: a guide for parents and carers

It is important you answer children and young people's questions about COVID-19 in a way they can understand, without causing alarm.
14 December 2021
Dentist with patient

How can I find an NHS dentist?

Are you having trouble finding an NHS funded dentist? Read our tips on what to do if you’re facing problems.
14 December 2021
Elderly woman smiling face on to the camera

What should you expect from home care services?

The number of people being cared for in their own homes is increasing but what should you expect from home care services?
13 December 2021
women talking on phone

Where can I go to get help for my health Out of Hours?

Health issues unfortunately don't leave us alone at the weekend and people are often in need of medical assistance out of hours. Using NHS guidelines, we have provided some advice and information on where you can go for help when your GP is closed.
13 December 2021
lady in GP waiting room

Registering with your GP: understanding your rights

People have told us they can have problems registering with a GP. This article explains more about your rights and what do to if you are refused the right to register.
13 December 2021
Dentist looking at a dental x-ray

10 top tips to get the most out of your dental appointment

Everyone should be able to access good quality NHS dental services. Take a look at our top tips to help you get the most out of your next dental appointment.
13 December 2021
GP sitting opposite a patient about to take their tempreature

10 top tips to get the most out of your GP appointment

We know from our conversations with the public that some patients report feeling rushed during appointments and struggling to make themselves heard. Here are some tips that could help you get the most out of visiting your GP.
13 December 2021
Woman helping an elderly man use a IPad

The Accessible Information Standard - What you can expect from services

A year ago the Accessible Information Standard came into force. It requires any organisation providing NHS or social care to communicate in a way that everybody can understand. Here's a reminder of what you should expect.
12 December 2021
patient with mobility aid and relative talking to nurse

Thinking about end of life care for you and your family

End of life care is support for people who are in the last months or years of their life. The guidance on the NHS website helps you know what to expect, how to plan ahead and how to manage your day to day decisions.
12 December 2021

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