1. West Middlesex Hospital- Adult inpatient wards

    Report -

    We carried out a series of visits to review adult inpatient wards at West Middlesex Hospital. The findings of the report were based on the experiences of over 100 patients and/or their family, and 27 members of staff.

  2. Complaints Policy

    Report -

    Individuals and organisations have the right to express their views about the performance of Healthwatch Richmond or Richmond Health Voices and the way in which it conducts its business. 

  3. Quality Accounts 2018-19

    Report -

    Here you will find the Quality Accounts for 2013-2014, and Healthwatch Richmond's commentary on these accounts.

  4. Annual Report 2018/19

    Report -

    The report demonstrates how we have made a difference to the care that local people receive.

  5. Recovery & Support Team Review

    Report -

    Between January and April 2019 we visited the Recovery & Support Team at Richmond Royal Hospital. This multi-disciplinary service supports approximately 900 people, providing treatment and help to adults with severe and enduring mental health issues.

  6. Kingston Hospital- Adult inpatient wards

    Report -

    We carried out a series of visits to review adult inpatient wards at Kingston Hospital. The findings of the report were based on the experiences of 102 patients and/or their family, and 65 members of staff.