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In January 2018, Healthwatch Richmond surveyed patients and staff in the Richmond & Kingston Early Intervention Service (EIS). -
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As part of a series of Enter & View visits to assess local care homes, we have published our report on Hampton Care.
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Healthwatch Richmond gathered the views and experiences of over 100 women about the care they received during pregnancy (antenatal care). -
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We ran an event explaining commissioners’ and providers’ plans changes for mental health care and gathering local people's views and experiences. -
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In July and August 2017, we visited the Lavender Ward at Queen Mary's Hospital (Roehampton). Lavender Ward is an acute admissions and treatment unit for adults (18-65 years old) experiencing a severe episode of mental illness. -
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Our 2017/18 Annual Report demonstrates our ongoing efforts to deliver a high quality service for Richmond residents. -
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Here you will find the Quality Accounts for 2013-2014, and Healthwatch Richmond's commentary on these accounts. -
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We reviewed the service of the Emergency Department at Kingston Hospital in March 2018. -
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Between March - May 2018, we heard from over 100 people about their views and experiences of the Richmond Wellbeing Service which provides free NHS psychological therapies for common mental health problems. -
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In early July 2018, the Walk-In Centre at Teddington Memorial Hospital was combined with the collocated extended hours GP service to become an Urgent Treatment Centre. -
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In November 2017, we ran a large public event aimed at explaining the planned changes to mental health care and to give people a chance to share their experience and debate the issues with leaders in the sector. -
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In May 2018, we reviewed the service of the Walk-in Centre at Teddington Memorial Hospital. -
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‘The lives we want to lead’ – a discussion on the future of adult social care in Richmond upon Thames
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In November 2018, we heard from 13 current patients, 5 past patients, 13 carers and 10 staff about their experiences of the Richmond Home Treatment Team (about 40% of their average caseload)