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Jakhya Rahman and Sandra Hempel attended this event on behalf of Healthwatch Richmond. It was organised by Marina Yannakoudakis, Conservative MEP for London, and sponsored by the Evening Standard. -
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Getting better access to a GP appointment, both physically and at a suitable time, was the biggest source of frustration and dissatisfaction for patients in Richmond Borough according to our General Practice report in 2014. -
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Here you will find the Quality Accounts for 2013-2014, and Healthwatch Richmond's commentary on these accounts. -
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Healthwatch Richmond's first Annual Report -
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In February 2014, we surveyed people using services provided by South West London and St George's Mental Health Trust to feed into the upcoming CQC inspection of the trust. -
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The Care Act was the largest piece of social care legislation in 60 years. It reformed the law relating to care and support for adults and carers, bringing in a new legal framework that encompassed the whole population.
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To give our community a voice in in the Care Act, the largest piece of social care legislation in 60 years, we ran an extensive engagement programme reaching around 300 people from across the community. Read about the findings of this work here. -
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During late 2013 we heard concerns from the community about problems with the continence service that were affecting people's dignity and quality of life.
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Healthwatch Richmond talked to almost 100 people suffering from Long Covid in the borough, in the Summer of 2021, and found that much was still needed to improve support services. -
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Local MP Munira Wilson speaks out in Parliamentary address on the dental health crisis -
Advice and Information -
On February 21 the Prime Minister announced the next steps for living with Covid-19, including the lifting of restrictions in England. Find out about the timeline of regulation changes and how to keep yourself and other safe. -
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On February 21 the Prime Minister announced the next steps for living with Covid-19, including the lifting of restrictions in England. -
Advice and Information -
Guidance on testing has changed. Find out when you should get tested and how to get a test. -
Advice and Information -
All UK covid-19 travel restrictions will be removed from 4am Friday 18 March. Find out more about the changes. -
Advice and Information -
The Government has updated their guidance on care home visits from 31 January 2022. Read on for the latest information.
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Advice and Information -
If you're a young person and you're concerned about the spread of coronavirus amongst kids and teens, below are some resources and information for you. -
Advice and Information -
How many doses of vaccine should you have? How many booster doses? Read this guide to find out what kind of Covid-19 jab you are eligible for. -
Advice and Information -
The NHS is now offering Covid-19 vaccination for children aged 5 to 11. Why should children take the vaccine? What vaccine will they be offered? Read to find out more. -
Advice and Information -
For new arrivals to the UK it can be confusing where to go if you need medical assistance. Here we outline your rights as a refugee, where you can access emergency help and how to register for a GP. -
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The NHS, social care and local charities can provide a range of help. We've produced this downloadable leaflet to help you find help when you need it. -
Advice and Information -
Free universal testing from the NHS has ended. If you experience symptoms of Covid-19, what should you do? Read here to find out how to keep others safe and reduce the spread. -
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"Throughout, our overriding concern was to maintain our effectiveness in serving the interests of Richmond residents, patients and service users." - John Anderson, Chair, Healthwatch Richmond. Read the report here -
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Following the identification of type 2 polio virus in sewage samples from north London, all children aged 1 to 9 years in London need to have a dose of polio vaccine now. -
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Could you help us to make health or social care better for our community? Our role is exciting and our success is built on the support that our Trustees give us to ensure that we're working effectively. -
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Take a look at our advice article on the organisations and groups that can support you if you’re grieving. -
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On Tuesday 25th October guests joined local organisations at York House to celebrate Black History Month in the Borough of Richmond. It was an evening of reflection on the topic of mental health in the Black community.
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Advice and Information -
As we progress through the winter season you are more likely to experience symptoms of covid-19 and flu. What should you do? Read below for the latest NHS guidance.