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In November 2014, we visited West Middlesex University Hospital to ask inpatients about their experiences of care. We spent nearly 70 hours in the Hospital over three weeks, speaking to more than 100 patients and observing care. -
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We conducted Enter and View visits to The Vineyard Surgery, this was part of the wider GP project undertaken to identify both positive areas of practice and areas for improvement. -
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We conducted Enter and View visits to Woodlawn Medical Centre, this was part of the wider GP project undertaken to identify both positive areas of practice and areas for improvement. -
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We conducted Enter and View visits to Seymour House Surgery, this was part of the wider GP project undertaken to identify both positive areas of practice and areas for improvement. -
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We conducted Enter and View visits to Lock Road Surgery, this was part of the wider GP project undertaken to identify both positive areas of practice and areas for improvement. -
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We conducted Enter and View visits to Oak Lane Medical Centre, this was part of the wider GP project undertaken to identify both positive areas of practice and areas for improvement. -
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In August 2014, Healthwatch Richmond were alerted to concerns around Chudleigh House; where people’s care needs weren’t being met and safeguarding concerns were highlighted. -
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Here you will find the 2014-15 Quality Accounts for our main providers and our commentaries to them. -
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Read our 2014/15 Annual Report. This demonstrates how we continue making a difference to local health and social care services. -
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Healthwatch Richmond collected the opinions of parents and schools on services they have received from the Child and Adolescent Mental Health Service (CAMHS) in Richmond. -
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We conducted Enter and View visits to Twickenham Park Surgery, this was part of the wider GP project undertaken to identify both positive areas of practice and areas for improvement. -
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We conducted Enter and View visits to North Road Surgery, this was part of the wider GP project undertaken to identify both positive areas of practice and areas for improvement. -
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We conducted Enter and View visits to Dr Johnson & Partners (Sheen Lane), this was part of the wider GP project undertaken to identify both positive areas of practice and areas for improvement. -
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We conducted Enter and View visits to Hampton Wick Surgery, this was part of the wider GP project undertaken to identify both positive areas of practice and areas for improvement. -
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We conducted Enter and View visits to Crane Park Surgery, this was part of the wider GP project undertaken to identify both positive areas of practice and areas for improvement. -
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We conducted Enter and View visits to Richmond Green Medical Centre, this was part of the wider GP project undertaken to identify both positive areas of practice and areas for improvement. -
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Healthwatch Richmond was invited to work in collaboration with Richmond SEND Family Voice (RSFV), ADHD Richmond and Richmond National Autistic society (Richmond NAS) to collect the opinions of parents and schools on CAMHS services. -
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As part of a series of Enter & View visits to assess local care, we have published our report on Roy Kinnear House. -
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As part of a series of Enter & View visits to assess local care, we have published our report on Whitefarm Lodge. -
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We conducted Enter and View visits to Essex House Surgery, this was part of the wider GP project undertaken to identify both positive areas of practice and areas for improvement. -
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We conducted Enter and View visits to Broad Lane Surgery, this was part of the wider GP project undertaken to identify both positive areas of practice and areas for improvement. -
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On 26th November 2015, over 120 people joined us for our event and public exhibition. -
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In January 2018, Healthwatch Richmond surveyed patients and staff in the Richmond & Kingston Early Intervention Service (EIS). -
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As part of a series of Enter & View visits to assess local care homes, we have published our report on Hampton Care.
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Healthwatch Richmond gathered the views and experiences of over 100 women about the care they received during pregnancy (antenatal care). -
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These terms and conditions tell you how this Healthwatch website is managed and how you are protected when you are using our site.If you do not agree with these terms, you should leave the site immediately. -
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We want to make sure that everyone is able to access the information we provide and communicate with us in ways that meet their individual needs. -
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We use cookies on our website to make your experience as easy and simple as possible. -
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This Privacy Statement sets our data processing practices carried. We retain and use personal data (information that relates to and identifies living people) to help us carry out our role as the independent champion for people who use health and social care services. -
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We ran an event explaining commissioners’ and providers’ plans changes for mental health care and gathering local people's views and experiences. -
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In July and August 2017, we visited the Lavender Ward at Queen Mary's Hospital (Roehampton). Lavender Ward is an acute admissions and treatment unit for adults (18-65 years old) experiencing a severe episode of mental illness. -
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Find out about more about how we can help you access the support you need to live well. -
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People want health and care that works for them. Our job is to help make this happen, but we need to hear from you to understand what matters. Whether you have a couple of minutes to spare, or can commit to something longer, there are plenty of ways to get involved.
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Our 2017/18 Annual Report demonstrates our ongoing efforts to deliver a high quality service for Richmond residents. -
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Here you will find the Quality Accounts for 2013-2014, and Healthwatch Richmond's commentary on these accounts. -
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Make a difference in your local community by giving people the opportunity to speak up about their health and social care. -
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