1. West Middlesex Hospital- Adult inpatient wards

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    We carried out a series of visits to review adult inpatient wards at West Middlesex Hospital. The findings of the report were based on the experiences of over 100 patients and/or their family, and 27 members of staff.

  2. Quality Accounts 2018-19

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    Here you will find the Quality Accounts for 2013-2014, and Healthwatch Richmond's commentary on these accounts.

  3. Kingston Hospital- Adult inpatient wards

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    We carried out a series of visits to review adult inpatient wards at Kingston Hospital. The findings of the report were based on the experiences of 102 patients and/or their family, and 65 members of staff.

  4. Youth Out Loud!'s 15 Steps Challenge at Kingston Hospital

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    In February 2019, Youth Out Loud! completed their first 15 steps challenge at Kingston Hospital. They gave invaluable advice to improve the paediatric day unit and the paediatric emergency unit.

  5. Apply to be a Healthwatch Volunteer Today!

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    Applications are now open for Healthwatch Volunteers. Find out how you can get involved.

  6. Where to get my blood test appointment? Read our Phlebotomy Report

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    Kingston Hospital contacted Healthwatch Richmond to conduct a survey that would help understand better the needs of patients in terms of blood tests appointments.
    The aim was to collect patient’s views on their phlebotomy experience, in order to better understand patients’ needs and preferences.