1. Changes to Teddington Memorial Hospital - July 2018

    News -

    In early July 2018, the Walk-In Centre at Teddington Memorial Hospital was combined with the collocated extended hours GP service to become an Urgent Treatment Centre.

  2. The future of adult social care - event report

    Report -

    ‘The lives we want to lead’ – a discussion on the future of adult social care in Richmond upon Thames

  3. 'Major changes to local services' Event

    Report -

    We held an event, where NHS commissioners answered pressing questions from around 120 local residents about the recently published changes to the local NHS. These changes aimed to deliver care in south-west London at substantially lower costs.

  4. Changes to local NHS- Financial Recovery Plan

    News -

    The local NHS had to save £20 million by April 2018 in order to meet its statutory duty not to go into debt.

  5. Changes to South West London NHS

    News -

    Across south west London, commissioners have to save an additional £900 million to meet NHS budgets.

  6. Health and Care Plan launched in the borough of Richmond

    News -

    The NHS, Richmond Council, voluntary sector and Healthwatch have launched a two-year plan to meet the health and care needs of people living in Richmond.

  7. Youth Out Loud!'s 15 Steps Challenge at Kingston Hospital

    News -

    In February 2019, Youth Out Loud! completed their first 15 steps challenge at Kingston Hospital. They gave invaluable advice to improve the paediatric day unit and the paediatric emergency unit.

  8. Health, Care & Wellbeing Experiences During Lockdown- a Summary

    Report -

    We published a report summarising the findings from the first 200 responses to our wellbeing and healthcare surveys and calls to our office during the Covid-19 pandemic.

  9. Health, Care & Wellbeing Experiences in Richmond During Coronavirus

    Report -

    Read about the experiences of people in Richmond upon Thames during the Coronavirus crisis between March to July 2020.

  10. We’re taking action to improve access to NHS dentists

    News -

    We know from feedback through our website and at community events that many people in Richmond still aren’t able to see an NHS dentist. Take our survey to help us make improvements.

  11. Response to NHSE consultation on changes to Paediatric Oncology

    News -

    We have written on behalf of Healthwatch Richmond and Healthwatch Merton in response to the consultation on the move of cancer services from Royal Marsden to either St George’s or Evalina Hospitals.

  12. Apply to be a Healthwatch Volunteer Today!

    News -

    Applications are now open for Healthwatch Volunteers. Find out how you can get involved.

  13. Care Act Event

    News -

    The Care Act was the largest piece of social care legislation in 60 years. It reformed the law relating to care and support for adults and carers, bringing in a new legal framework that encompassed the whole population.

  14. Care Act Consultation Report

    Report -

    To give our community a voice in in the Care Act, the largest piece of social care legislation in 60 years, we ran an extensive engagement programme reaching around 300 people from across the community. Read about the findings of this work here.

  15. Seven pieces of information that you should expect to receive after being diagnosed with dementia

    Advice and Information -

    Take a look at the National Institute for Health and Care Excellence's (NICE) quick guide to discussing and planning support following a dementia diagnosis.

  16. Advice for caring for a friend or family member during a pandemic

    Advice and Information -

    This guidance is for anyone who cares, unpaid, for a friend or family member who, due to a lifelong condition, illness, disability, serious injury, a mental health condition or an addiction, cannot cope without their support.

  17. Healthwatch Richmond informs the JSNA

    Report -

    This report represents 2200 experiences collected through around 250 visits to community groups across the geographic and demographic range of Richmond as well as the findings of focussed reviews of services where relevant to the JSNA topics.

  18. HealthTalk the Podcast Episode 1: What support can carers expect from Kingston Hospital?

    News -

    Listen to the first episode of our new podcast series below.

  19. Healthy Living in Richmond

    Report -

    We collected the experience of over 800 residents to improve local services helping people to eat healthy, stay active, stop smoking, and reduce alcohol intake.

  20. SEND Futures Survey

    Response -

    When a child or young person has a special educational need/disability (SEND), there are often lots of different organisations involved in providing the education, health and social care support needed for that individual to achieve their potential.

  21. SEND Futures Experiences Report

    Report -

    Healthwatch Richmond was asked to gather information about provision for young people with special educational needs and disabilities by Richmond Council. This was done in collaboration with the Integrated Care Board and Achieving for Children.

  22. LA SEND Inspection Improvement Plan

    Report -

    Healthwatch Richmond have commented on the CQC/Ofsted Inspection Improvement Plan for Achieving for Children.