1. Discharge Project 2015

    Report -

    We reviewed the discharge process from hospitals throughout the borough. We mapped the process of patient discharge from hospital to home, and then asked patients and carers for their feedback and experiences.

  2. GP Project: overall report

    Report -

    Since we were formed in 2013, General Practice has been a key priority area for Healthwatch Richmond.

  3. Quality Accounts 2015-16

    Report -

    Here you will find the 2016-16 Quality Accounts for our main providers and our commentaries to them.

  4. Enter & View Report: Dalemead Care Home

    Report -

    As part of a series of Enter & View visits to assess local care, we have published our report on Dalemead Care Home.

  5. Annual Report 2015/16

    Report -

    Read the Healthwatch Annual Report for 2015-2016. The report gives an overview of our work over the year, describes our key achievements and how we have made a difference to local health and social care services.

  6. Improving Emotional Wellbeing for Young People in 2016 FILM

    Report -

    In 2016 we undertook a review of emotional wellbeing and mental health services for young people. This is what we found.

  7. Enter & View Report: Brinsworth House

    Report -

    As part of a series of Enter & View visits to assess local care, we have published our report on Brinsworth House.

  8. 'Major changes to local services' Event

    Report -

    We held an event, where NHS commissioners answered pressing questions from around 120 local residents about the recently published changes to the local NHS. These changes aimed to deliver care in south-west London at substantially lower costs.

  9. Enter & View Report: Greville House

    Report -

    We have published our Enter & View report, on Greville House in Richmond. The report is part of our programme of visits to care homes across the Borough.

  10. Enter & View Report: Lynde House

    Report -

    Our Enter & View report on Lynde House Care Home detailed generally good practice and a positive atmosphere, with some recommendations.

  11. Changes to South West London NHS

    News -

    Across south west London, commissioners have to save an additional £900 million to meet NHS budgets.

  12. Mary Seacole Ward - Queen Mary's Hospital Roehampton Enter & View Visits

    Report -

    The Mary Seacole Ward is part of the Inpatient Elderly Rehabilitation Service which focuses on maximising the functional and physical abilities of the patient.

  13. Changes to local NHS- Financial Recovery Plan

    News -

    The local NHS had to save £20 million by April 2018 in order to meet its statutory duty not to go into debt.

  14. Enter & View report: Gwynne Holford Ward, Queen Mary’s Hospital

    Report -

    As part of a series of Enter & View visits to assess local care, we have published our report into Gwynne Holford, a neurorehabilitation ward at Queen Mary's Hospital in Roehampton.

  15. Enter & View Report: Homemead Residential Care Home

    Report -

    We reviewed Homemead residential care home In Teddington in March 2017. This was part of our work to review all the care homes in the borough.

  16. Annual Report 2016/17

    Report -

    The 2016/17 Annual Report demonstrates our continuing commitment to delivering a high quality and high value Healthwatch Richmond.

  17. Quality Accounts 2016-17

    Report -

    Here you will find the Quality Accounts for 2016-2017, and Healthwatch Richmond's commentary on these accounts.

  18. Enter & View Report: Alexander House

    Report -

    As part of a series of Enter & View visits to assess local care, we have published our report on Alexander House care home.

  19. Enter & View: Deer Park View

    Report -

    As part of a series of Enter & View visits to assess local care homes, we have published our report on Deer Park View care home.

  20. Enter & View Report: Deer Lodge

    Report -

    As part of a series of Enter & View visits to assess local care, we have published our report on Deer Lodge Care Home.

  21. Enter & View Report: Nightingale House

    Report -

    As part of a series of Enter & View visits to assess local care homes, we have published our report on Nightingale House.

  22. Enter & View Report: Laurel Dene Care Home

    Report -

    As part of a series of Enter & View visits to assess local care homes, we have published our report on Laurel Dene Care Home.

  23. Volunteer Stories

    Page -

    We spoke to Rae McDonald and Yvonne Lincoln who both volunteered for our Enter and View programme.