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Report -
Here you will find the Quality Accounts for 2013-2014, and Healthwatch Richmond's commentary on these accounts. -
Report -
Here you will find the 2014-15 Quality Accounts for our main providers and our commentaries to them. -
Report -
Healthwatch Richmond collected the opinions of parents and schools on services they have received from the Child and Adolescent Mental Health Service (CAMHS) in Richmond. -
Report -
Healthwatch Richmond was invited to work in collaboration with Richmond SEND Family Voice (RSFV), ADHD Richmond and Richmond National Autistic society (Richmond NAS) to collect the opinions of parents and schools on CAMHS services. -
Report -
In February 2014, we surveyed people using services provided by South West London and St George's Mental Health Trust to feed into the upcoming CQC inspection of the trust. -
News -
In November 2017, we ran a large public event aimed at explaining the planned changes to mental health care and to give people a chance to share their experience and debate the issues with leaders in the sector. -
Report -
We ran an event explaining commissioners’ and providers’ plans changes for mental health care and gathering local people's views and experiences. -
Report -
In November 2018, we heard from 13 current patients, 5 past patients, 13 carers and 10 staff about their experiences of the Richmond Home Treatment Team (about 40% of their average caseload) -
Report -
Between March - May 2018, we heard from over 100 people about their views and experiences of the Richmond Wellbeing Service which provides free NHS psychological therapies for common mental health problems. -
Report -
In January 2018, Healthwatch Richmond surveyed patients and staff in the Richmond & Kingston Early Intervention Service (EIS). -
Report -
In July and August 2017, we visited the Lavender Ward at Queen Mary's Hospital (Roehampton). Lavender Ward is an acute admissions and treatment unit for adults (18-65 years old) experiencing a severe episode of mental illness. -
News -
Mental health is an area of priority for Healthwatch Richmond. -
Report -
Here you will find the 2016-16 Quality Accounts for our main providers and our commentaries to them. -
Report -
In 2016 we undertook a review of emotional wellbeing and mental health services for young people. This is what we found. -
Report -
Here you will find the Quality Accounts for 2016-2017, and Healthwatch Richmond's commentary on these accounts. -
Report -
Here you will find the Quality Accounts for 2013-2014, and Healthwatch Richmond's commentary on these accounts. -
Report -
Between January and April 2019 we visited the Recovery & Support Team at Richmond Royal Hospital. This multi-disciplinary service supports approximately 900 people, providing treatment and help to adults with severe and enduring mental health issues. -
News -
The NHS, Richmond Council, voluntary sector and Healthwatch have launched a two-year plan to meet the health and care needs of people living in Richmond. -
News -
South West London and St George’s Mental Health Trust are using the proceeds of recent sales of parts of their Barnes Hospital and Richmond Royal Hospital sites to fund new purpose built facilities on those sites. -
Report -
We published a report looking into Crisis Care in February 2020. Alongside this we have also been working with partners from across the system to map Crisis Care services in Richmond, as part of the wider Mental Health Transformation work. -
News -
In 2017 we set out to review mental health care for local people. During the summer we published our report on the Recovery & Support Team review we conducted and we continued to seek updates on changes and improvements. -
News -
At the time of our Crisis Care report publication we were working with partners from across the system to finalise a map of the Crisis Care services in Richmond, as part of the wider Mental Health Transformation work. -
News -
Aged 13-17?
Living in Richmond or Kingston?
Interested in volunteering?
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Advice and Information -
The government and the NHS are taking necessary steps to manage the pandemic, reduce transmission and treat those who need medical attention. Here we explain what this means for children, young people and their families. -
Report -
This report represents 2200 experiences collected through around 250 visits to community groups across the geographic and demographic range of Richmond as well as the findings of focussed reviews of services where relevant to the JSNA topics. -
News -
Our youth group - Youth Out Loud! (YOL!) have launched their video "Self Harm: Being a Good Friend" and a fantastic set of resources to help manage mental health. -
Report -
We published a report summarising the findings from the first 200 responses to our wellbeing and healthcare surveys and calls to our office during the Covid-19 pandemic. -
Report -
Read about the experiences of people in Richmond upon Thames during the Coronavirus crisis between March to July 2020. -
Advice and Information -
It is important you answer children and young people's questions about COVID-19 in a way they can understand, without causing alarm. -
News -
Healthwatch Richmond shared our experience, success and achievements from supporting Youth Out Loud! since the pandemic began, with 42 Healthwatch from across the country at national Healthwatch Week conference. -
Advice and Information -
Take a look at our advice article on the organisations and groups that can support you if you’re grieving. -
News -
On Tuesday 25th October guests joined local organisations at York House to celebrate Black History Month in the Borough of Richmond. It was an evening of reflection on the topic of mental health in the Black community.
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Report -
South West London & St George's NHS Mental Health Trust are transforming their services to make improvements to how they operate. We collected patient experiences to measure and monitor the level of patient satisfaction throughout the process. -
Advice and Information -
It is a worrying time and it is really important that we also look after our mental health. It is OK to feel anxious, scared, low or frustrated, everyone will respond differently and there is no right way to feel. -
Advice and Information -
The self-isolation advice for contacts of people with coronavirus (COVID-19) has changed. Find out what you need to to if someone in your household gets infected. -
Advice and Information -
If you have previously been identified as clinically extremely vulnerable you will no longer be advised to shield -
Advice and Information -
The shielding programme ended in England on 15 September 2021. This means that people who were previously considered clinically extremely vulnerable (CEV) will not be advised to shield in the future or follow specific guidance. -
Advice and Information -
If you're a young person and you're concerned about the spread of coronavirus amongst kids and teens, below are some resources and information for you. -
Advice and Information -
The Covid-19 pandemic is full of uncertainties and you may be asked by your school, college or workplace to stay at home for a period of time. It is now more important then ever that you look after yourself and your wellbeing. But how? -
Advice and Information -
As a result of coronavirus outbreak, many victims of Domestic Abuse face additional challenges and barriers to accessing support. -
Advice and Information -
This guidance is for anyone who cares, unpaid, for a friend or family member who, due to a lifelong condition, illness, disability, serious injury, a mental health condition or an addiction, cannot cope without their support. -
Advice and Information -
The coronavirus pandemic has created a backlog of patients in need of dental care. Practices will prioritise patients with the most urgent need. Read the latest advice on how to access dental care during the pandemic. -
Advice and Information -
Guidance on testing has changed. Find out when you should get tested and how to get a test. -
News -
Help us understand how care and support services have changed during the COVID-19 pandemic, how they are working for you and to how we can support meaningful improvements that matter to you.