1. Enter & View Report: Homemead Residential Care Home

    Report -

    We reviewed Homemead residential care home In Teddington in March 2017. This was part of our work to review all the care homes in the borough.

  2. Enter & View Report: Lynde House

    Report -

    Our Enter & View report on Lynde House Care Home detailed generally good practice and a positive atmosphere, with some recommendations.

  3. Enter & View Report: Laurel Dene Care Home

    Report -

    As part of a series of Enter & View visits to assess local care homes, we have published our report on Laurel Dene Care Home.

  4. Enter & View Report: Nightingale House

    Report -

    As part of a series of Enter & View visits to assess local care homes, we have published our report on Nightingale House.

  5. Enter & View Report: Greville House

    Report -

    We have published our Enter & View report, on Greville House in Richmond. The report is part of our programme of visits to care homes across the Borough.

  6. Enter & View Report: Hampton Care

    Report -

    As part of a series of Enter & View visits to assess local care homes, we have published our report on Hampton Care.

  7. Enter & View Report: Deer Lodge

    Report -

    As part of a series of Enter & View visits to assess local care, we have published our report on Deer Lodge Care Home.

  8. Enter & View Report: Brinsworth House

    Report -

    As part of a series of Enter & View visits to assess local care, we have published our report on Brinsworth House.

  9. Chudleigh House

    Report -

    In August 2014, Healthwatch Richmond were alerted to concerns around Chudleigh House; where people’s care needs weren’t being met and safeguarding concerns were highlighted.

  10. Enter & View Report: Alexander House

    Report -

    As part of a series of Enter & View visits to assess local care, we have published our report on Alexander House care home.

  11. Enter & View Report: Dalemead Care Home

    Report -

    As part of a series of Enter & View visits to assess local care, we have published our report on Dalemead Care Home.

  12. Enter & View Report: Roy Kinnear House

    Report -

    As part of a series of Enter & View visits to assess local care, we have published our report on Roy Kinnear House.

  13. Enter & View Report: Whitefarm Lodge

    Report -

    As part of a series of Enter & View visits to assess local care, we have published our report on Whitefarm Lodge.

  14. Care Act Event

    News -

    The Care Act was the largest piece of social care legislation in 60 years. It reformed the law relating to care and support for adults and carers, bringing in a new legal framework that encompassed the whole population.

  15. Care Act Consultation Report

    Report -

    To give our community a voice in in the Care Act, the largest piece of social care legislation in 60 years, we ran an extensive engagement programme reaching around 300 people from across the community. Read about the findings of this work here.

  16. Enter & View: Deer Park View

    Report -

    As part of a series of Enter & View visits to assess local care homes, we have published our report on Deer Park View care home.

  17. What dental support should you expect while living in residential care?

    Advice and Information -

    Four questions staff should ask you or a loved one about your oral health if you’re a care home resident, according to the National Institute for Health and Care Excellence quick guide.

  18. Healthwatch Richmond informs the JSNA

    Report -

    This report represents 2200 experiences collected through around 250 visits to community groups across the geographic and demographic range of Richmond as well as the findings of focussed reviews of services where relevant to the JSNA topics.

  19. Coronavirus: advice for visiting friends or family in a care home

    Advice and Information -

    The Government has updated their guidance on care home visits from 31 January 2022. Read on for the latest information.

  20. Changes to Teddington Memorial Hospital - July 2018

    News -

    In early July 2018, the Walk-In Centre at Teddington Memorial Hospital was combined with the collocated extended hours GP service to become an Urgent Treatment Centre.

  21. The future of adult social care - event report

    Report -

    ‘The lives we want to lead’ – a discussion on the future of adult social care in Richmond upon Thames

  22. 'Major changes to local services' Event

    Report -

    We held an event, where NHS commissioners answered pressing questions from around 120 local residents about the recently published changes to the local NHS. These changes aimed to deliver care in south-west London at substantially lower costs.

  23. Changes to local NHS- Financial Recovery Plan

    News -

    The local NHS had to save £20 million by April 2018 in order to meet its statutory duty not to go into debt.

  24. Changes to South West London NHS

    News -

    Across south west London, commissioners have to save an additional £900 million to meet NHS budgets.

  25. Health and Care Plan launched in the borough of Richmond

    News -

    The NHS, Richmond Council, voluntary sector and Healthwatch have launched a two-year plan to meet the health and care needs of people living in Richmond.

  26. Youth Out Loud!'s 15 Steps Challenge at Kingston Hospital

    News -

    In February 2019, Youth Out Loud! completed their first 15 steps challenge at Kingston Hospital. They gave invaluable advice to improve the paediatric day unit and the paediatric emergency unit.

  27. Health, Care & Wellbeing Experiences During Lockdown- a Summary

    Report -

    We published a report summarising the findings from the first 200 responses to our wellbeing and healthcare surveys and calls to our office during the Covid-19 pandemic.

  28. Health, Care & Wellbeing Experiences in Richmond During Coronavirus

    Report -

    Read about the experiences of people in Richmond upon Thames during the Coronavirus crisis between March to July 2020.

  29. We’re taking action to improve access to NHS dentists

    News -

    We know from feedback through our website and at community events that many people in Richmond still aren’t able to see an NHS dentist. Take our survey to help us make improvements.

  30. Response to NHSE consultation on changes to Paediatric Oncology

    News -

    We have written on behalf of Healthwatch Richmond and Healthwatch Merton in response to the consultation on the move of cancer services from Royal Marsden to either St George’s or Evalina Hospitals.

  31. Apply to be a Healthwatch Volunteer Today!

    News -

    Applications are now open for Healthwatch Volunteers. Find out how you can get involved.