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News -
On 26th November 2015, over 120 people joined us for our event and public exhibition. -
News -
During late 2013 we heard concerns from the community about problems with the continence service that were affecting people's dignity and quality of life.
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Report -
We reviewed Homemead residential care home In Teddington in March 2017. This was part of our work to review all the care homes in the borough. -
Report -
Our Enter & View report on Lynde House Care Home detailed generally good practice and a positive atmosphere, with some recommendations. -
Report -
‘The lives we want to lead’ – a discussion on the future of adult social care in Richmond upon Thames
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Report -
As part of a series of Enter & View visits to assess local care homes, we have published our report on Laurel Dene Care Home. -
Report -
As part of a series of Enter & View visits to assess local care homes, we have published our report on Nightingale House. -
Report -
We have published our Enter & View report, on Greville House in Richmond. The report is part of our programme of visits to care homes across the Borough. -
Report -
As part of a series of Enter & View visits to assess local care homes, we have published our report on Hampton Care.
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Report -
As part of a series of Enter & View visits to assess local care, we have published our report on Deer Lodge Care Home. -
Report -
In August 2014, Healthwatch Richmond were alerted to concerns around Chudleigh House; where people’s care needs weren’t being met and safeguarding concerns were highlighted. -
Report -
As part of a series of Enter & View visits to assess local care, we have published our report on Alexander House care home. -
Report -
As part of a series of Enter & View visits to assess local care, we have published our report on Dalemead Care Home. -
Report -
As part of a series of Enter & View visits to assess local care, we have published our report on Roy Kinnear House. -
Report -
As part of a series of Enter & View visits to assess local care, we have published our report on Whitefarm Lodge. -
News -
The Care Act was the largest piece of social care legislation in 60 years. It reformed the law relating to care and support for adults and carers, bringing in a new legal framework that encompassed the whole population.
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To give our community a voice in in the Care Act, the largest piece of social care legislation in 60 years, we ran an extensive engagement programme reaching around 300 people from across the community. Read about the findings of this work here. -
News -
Aged 13-17?
Living in Richmond or Kingston?
Interested in volunteering?
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Advice and Information -
This guidance is for anyone who cares, unpaid, for a friend or family member who, due to a lifelong condition, illness, disability, serious injury, a mental health condition or an addiction, cannot cope without their support. -
Report -
This report represents 2200 experiences collected through around 250 visits to community groups across the geographic and demographic range of Richmond as well as the findings of focussed reviews of services where relevant to the JSNA topics. -
Report -
We published a report summarising the findings from the first 200 responses to our wellbeing and healthcare surveys and calls to our office during the Covid-19 pandemic. -
News -
Do you care for an adult with learning disabilities? We would like to invite you to our event on Thursday 10th December from 5-7 pm. -
Report -
Healthwatch Richmond and Healthwatch Wandsworth were asked to provide independent expert support with obtaining qualitative feedback from service users about their experiences of the Direct Payment Support Service and their needs from the service. -
Report -
Healthwatch Richmond was asked to gather information about provision for young people with special educational needs and disabilities by Richmond Council. This was done in collaboration with the Integrated Care Board and Achieving for Children. -
Advice and Information -
The number of people being cared for in their own homes is increasing but what should you expect from home care services? -
Report -
Healthwatch Richmond collected the opinions of parents and schools on services they have received from the Child and Adolescent Mental Health Service (CAMHS) in Richmond. -
Report -
Healthwatch Richmond was invited to work in collaboration with Richmond SEND Family Voice (RSFV), ADHD Richmond and Richmond National Autistic society (Richmond NAS) to collect the opinions of parents and schools on CAMHS services. -
News -
Jakhya Rahman and Sandra Hempel attended this event on behalf of Healthwatch Richmond. It was organised by Marina Yannakoudakis, Conservative MEP for London, and sponsored by the Evening Standard. -
Report -
In 2016 we undertook a review of emotional wellbeing and mental health services for young people. This is what we found. -
News -
The NHS, Richmond Council, voluntary sector and Healthwatch have launched a two-year plan to meet the health and care needs of people living in Richmond. -
News -
In February 2019, Youth Out Loud! completed their first 15 steps challenge at Kingston Hospital. They gave invaluable advice to improve the paediatric day unit and the paediatric emergency unit. -
Advice and Information -
The government and the NHS are taking necessary steps to manage the pandemic, reduce transmission and treat those who need medical attention. Here we explain what this means for children, young people and their families. -
Advice and Information -
The shielding programme ended in England on 15 September 2021. This means that people who were previously considered clinically extremely vulnerable (CEV) will not be advised to shield in the future or follow specific guidance. -
Advice and Information -
If you're a young person and you're concerned about the spread of coronavirus amongst kids and teens, below are some resources and information for you. -
Advice and Information -
The Covid-19 pandemic is full of uncertainties and you may be asked by your school, college or workplace to stay at home for a period of time. It is now more important then ever that you look after yourself and your wellbeing. But how? -
News -
Our youth group - Youth Out Loud! (YOL!) have launched their video "Self Harm: Being a Good Friend" and a fantastic set of resources to help manage mental health. -
Report -
Read our Youth Out Loud! (YOL!) report into young people's experiences during coronavirus. YOL! is a partnership between Healthwatch Richmond and Healthwatch Kingston. -
Advice and Information -
It is important you answer children and young people's questions about COVID-19 in a way they can understand, without causing alarm. -
News -
Healthwatch Richmond shared our experience, success and achievements from supporting Youth Out Loud! since the pandemic began, with 42 Healthwatch from across the country at national Healthwatch Week conference. -
News -
Youth Out Loud! works with young people aged 13-17 -
News -
Youth Out Loud! develops, produces and distributes podcasts made by young people, for young people, using the expertise of professionals, on important topics around health and social care services. -
Report -
The revised SEND Futures Plan aims to improve the quality of services for children & young people and reduce the financial deficit in Richmond. We responded to the plan to ensure peoples' voices were included. Read the plan and our response here. -
Advice and Information -
The NHS is now offering Covid-19 vaccination for children aged 5 to 11. Why should children take the vaccine? What vaccine will they be offered? Read to find out more. -
Advice and Information -
Following the identification of type 2 polio virus in sewage samples from north London, all children aged 1 to 9 years in London need to have a dose of polio vaccine now. -
Response -
When a child or young person has a special educational need/disability (SEND), there are often lots of different organisations involved in providing the education, health and social care support needed for that individual to achieve their potential. -
News -
The South West London and Surrey Joint Health Overview and Scrutiny Committee received a presentation from the NHS Specialised Commissioning Team on the reconfiguration of Children’s Cancer Principal Treatment Centre. -
News -
We have written on behalf of Healthwatch Richmond and Healthwatch Merton in response to the consultation on the move of cancer services from Royal Marsden to either St George’s or Evalina Hospitals.