Accessing your NHS login and app

NHS login lets you access a variety of digital health and care websites and apps with just one email address and password. You can download the app on your phone or tablet, or access it via the browser in your desktop or laptop computer.

What can you use NHS login and app for? 

By using the NHS login and app you can: 

  • view your NHS number 
  • register your organ donation decision 
  • view your health record
  • get health advice
  • book appointments with your GP
  • order repeat prescriptions 
  • share your COVID-19 status
  • message your GP online
  • access health services on behalf of someone you care for
  • view your hospital and other healthcare appointments
  • view and manage care plans

Who can use this service?

To use this service you must be:

  • registered with a GP surgery in England
  • aged 13 and over

Getting started with your NHS App and Login

Setting up an account 

To get started you will need to set up an NHS account. In order to do that you will need: 

  • an email address
  • a UK mobile phone number 

You will be sent an email to confirm your email address, once you have clicked on the link by email you will be prompted to login. Once you have logged in a 6 digit  security code to your mobile which you will be asked to input in your device. A security code will be needed to log in every time, unless you select ‘remember this device and stop sending security codes’.

Downloading the app (optional)

Connecting your health records to your account 

To access some websites and apps, you may need to provide some additional information to prove who you are. This is so we can connect you to your NHS record and protect your health information.

This may include your:

  • date of birth
  • NHS number
  • name
  • postcode

For more information on managing your account click here.

You can login to your NHS account or set one up by clicking the button below:

NHS Login

We send out regular bulletins telling you what's going on locally and nationally in NHS and social care as well as 3-4 newsletters per year letting you know what's going on with Healthwatch Richmond and how you can get involved.


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