Domestic abuse and coronavirus

As a result of coronavirus outbreak, many victims of Domestic Abuse face additional challenges and barriers to accessing support.
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During te coronavirus pandemic, families are likely to spend extended periods of time together. It is recognised that controlling behaviour and/or tensions may rise, escalating the risk of abuse and violence.

If you are currently experiencing domestic abuse, you are not alone, and we would like
to reassure you that support services are still available to offer help. If you are
not sure if you are experiencing domestic abuse, please click here.

If you think a friend or a loved one might be experiencing domestic abuse, read more about how you can help

Support services

If you are in immediate danger, or suspect someone else is, call 999.

If you cannot talk, call 999, listen for the operator and then dial 55.

The main domestic abuse services to contact

Richmond borough - Refuge (Independent Domestic Violence Advisor (IDVA) and Outreach Service)

Monday – Friday 9 am - 5 pm

020 8943 8188

Other services

Metropolitan Police - if in an immediate danger, always call 999. For non- emergencies, dial 101.

NHS domestic abuse and violence support pages

Richmond Foodbanks

020 8940 0274

Women’s Aid Live Chat online service

Monday to Friday 10am - 12pm Staff will respond to your email within 5 working days. It is important that you specify when and if it is safe to respond and to which email address.

Rape Crisis Live Chat Helpline – available for women and girls aged 16 +.
Opening hours:
Monday: 2-4.30 pm, 6-9 pm;
Tuesday: 2-4.30 pm, 6-9 pm;
Wednesday:12-2.30 pm, 6-9 pm;
Thursday: 12-2.30 pm, 6-8.30 pm;
Friday: 9 am-11.30 am.

COVID-19 Community Hub

020 8871 6555

Housing options – if you are at risk of homelessness, please contact Housing Information and Advice Team

020 8891 7409

Adult Social Services

020 8891 7971

Children and Family Support Services

020 8891 7969

Age UK Advice Line - Lines are open 8 am-7 pm, 365 days a year

0800 678 1602

Galop - LGBT+ anti-violence charity

LGBT+ Advice Line. Monday to Friday between 10 am-12.30 pm and between 1.30-4 pm 

020 7704 2040 It is important that you specify when and if it is safe to respond and to which email address

Men’s Advice Line - Open Monday-Friday 9 am-5 pm

0808 801 0327 It is important that you specify when and if it is safe to respond and to which email address.

Mankind Male Victims of Domestic Abuse - Monday-Friday 10 am-4 pm

01823 334244

Surviving Economic Abuse guidance

Domestic Abuse Flyer

Looking for further information about coronavirus?

We have brought together the latest information about coronavirus including how you can get involved and help your community, and how to help your wellbeing during these uncertain times. 

Find out more