Project, & Engagement Officer

Projects & Engagement Officer

Hours:         
Full time. Part time will be considered
Core hours are 9am-5pm some flexibility is necessary
Occasional evening and weekend work is required

Location: 
Twickenham with travel throughout Richmond-upon-Thames
The post may involve homeworking

Reports to:  Chief Officer 

Salary:         £29,500 + pension

Term:          Initially to 31.03.2027 (potential to extend if funding allows)

Overview
Healthwatch Richmond is the independent champion for health and social care in Richmond upon Thames. We’re here to make sure that those running services, put people at the heart of health and social care services and to help people to find the information they need.

Our purpose is to understand the needs, experiences and concerns of people who use health and social care services and to speak out on their behalf to ensure that they meet the needs of our community.

You will undertake projects using surveys, interviews, focus groups and visits to gather the views and experiences of people who use NHS and social care. With this data you will produce evidenced reports with recommendations for how services could or should improve. Our work is challenging and constantly evolving so the ability to pick-up new skills and approaches, adapt ones and find pragmatic solutions is essential. 

For many people the Projects & Engagement Officer will be the first contact they have with Healthwatch Richmond so a key aspect of this role will be to promote the organisation by explaining our role.

As part of a small organisation you will be involved in many aspects of the organisation working within a small team will require and approaches to meet constantly evolving needs.