Championing what matters to you: Annual Report 2021/22
Highlights from our year
Responding to the pandemic
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£50 million investment in NHS Dentistry: We made a major contribution to securing this which was recognised in Parliament.
- 3,000 people booked or accessed Covid-19 vaccines through our website and communications.
- Shortlisted for an award in recognition of our Covid 19 response which enabled 232 additional Richmond residents to access care and support over the pandemic saving them an estimated £182,300 for the equivalent private care.
Helping people to access information
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96,936 people found information and 59,471 people took actions related to their health or care needs through our website (up 23% from 2020-21).
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87,000 Guides to NHS, Care & Support delivered to homes across Richmond
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372 people got support from our signposting service, down 10% from the peak of the pandemic.
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300 people attended our in-person events including 85 at our Black History Month event which ran at Covid secure capacity.
Improving care
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1,162 people shared their experiences with us through 3 projects, 36 outreach sessions and 6 community events.
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Long Covid support better meets patient needs as a result of our research and these outcomes are being rolled out across South West London as a result of our partnership with other Healthwatch.
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Adult Social Care Commissioning budgets will be better used as a result of our research into care at home and personal budgets.
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Public Health have commissioned us to help ensure that the best use is made of their prevention resources and that wider services reduce ill-health, inequality and demand on Social Care in 2022/23.
