Mental Health: Know Who To Turn To

News - 12 May 2026

A new NHS campaign ‘Know Who To Turn To’ is making it easier for people across South West London to find the right mental health support, at the right time. From NHS Talking Therapies to a local Mental Health Crisis Line, support is available both for those in crisis and to help people look after their mental health and wellbeing in the community. 
text reads: Mental Health support in Southe West London. Know who to turne to fot hrlp - for yourself or someone else. On the top right corner there is the NHS South West London St George's Mental Health Trust logo. On the photo, a hand is holding a phone.

Support in a mental health crisis

Mental health crises can be frightening and isolating, but you are never alone. You can get urgent mental health support by calling 111 and choosing the mental health option. 

You can also call the south west London Mental Health Crisis Line on 0800 028 8000, where you’ll reach compassionate professionals ready to listen and guide you to the right support. Both services are available 24/7 and open to anyone.  If you are Deaf, you can call 111 or the south west London Mental Health Crisis Line using Sign Live. 

Recovery Cafes 

If you’re feeling overwhelmed and need a safe space to turn to, Recovery Cafes (also known as Crisis Cafes) provide a welcoming environment where you can find calm and connection away from emergency settings. 

Know who to turn to in your community  
Last year our local NHS launched a new hyper-local mental health directory of trusted organisations, charities, and community groups providing support acrossKingston, Merton, Richmond, Sutton and Wandsworth. 

From wellbeing support groups to practical help for carers, as well as advice on a range of topics, this new resource makes it easier for people to find the right support at the right time.

Explore the directory to connect with organisations and groups dedicated to improving mental health and wellbeing in your community.

Support in the community

  • NHS Talking Therapies offer evidence-based treatments for common concerns like anxiety and depression, helping people regain balance and wellbeing.

  • Be Well Hubs delivered through South London Listens bring support into the heart of local communities. Run by community organisations across the region, these hubs offer friendly places to connect, activities to reduce isolation, and practical help with signposting. EMHIP’s Health and Wellbeing Hubs in local mosques and churches also provide informal support and wellbeing workshops to support culturally sensitive care.

  • Other forms of non-urgent help includes, GP support and wellbeing resources like the Every Mind Matters digital tool and Togetherall for young people.

Community services 

NHS Integrated Recovery Hubs provide joined-up, holistic support from a diverse team of health professionals, peer workers, and voluntary and community sector partners. Together they deliver joined-up mental health care, closers to home, alongside a range of social and welfare services, helping patients to find more of the support they need in one place. 

Support with mental health medication

For patients under the care of South West London and St George’s NHS Trust, the pharmacy team also offers a dedicated helpline providing advice and support.

Trust patients with any questions or concerns about the medicines they are taking can call our Medicines Helpline on 020 3513 6829, Monday to Friday from 9am - 5pm, to speak to one of our pharmacists. Our MindMeds app can also help to log and keep track of medication. Patients can download it on Android or Apple.
 
Get involved in the campaign 

The NHS ‘Know Who To Turn To’ toolkit includes a range of free printable and digital resources that are ideal for sharing in public spaces, on social media, websites, or through newsletters. 
For example, a key part of the toolkit is a simple, colour-coded ‘traffic light’ leaflet, showing when and where to seek different levels of help:

🟢 Non-urgent support: GP, NHS Talking Therapies, Every Mind Matters
🟠 Urgent support: NHS 111 (press 2), local Crisis Lines, Recovery Cafés
🔴 Emergency support: 999 or A&E if someone’s life is at risk

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