Experience Matters: Read our Mid Year Review 2020/21

We have published our Mid Year review for the year 2020/21, covering our work since April 2020 until now.

We’ve produced a mid-year review to show our work since April 2020 and describe the impact that we’ve had on access to health and social care services within the borough. It also invites feedback on our work and on the services that our community receive.

We reached over 1,700 people through online discussion, post, email and phone. The experiences that people have shared with us have been published in 4 reports that have led to improved communication and service provision locally; and, through our wider network, nationally.

Download the full review here

Download the file to read about our remote engagement, research & reports, and how we have made a difference to the local community. 

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