Woman helping an elderly man use a IPad
The Accessible Information Standard - What you can expect from services
A year ago the Accessible Information Standard came into force. It requires any organisation providing NHS or social care to communicate in a way that everybody can understand. Here's a reminder of what you should expect.
12 December 2021
Advice and Information
woman outside hospital
What can you expect when you’re discharged from hospital?
It’s vital that when it’s time for you to leave hospital, you have all the medication, information and support in place to help you keep getting better.
12 December 2021
Advice and Information
Lady on the bus
Do you need help getting to hospital?
Find out what support is available to help you travel to your hospital appointments
12 December 2021
Advice and Information
Dentist
What dental support should you expect while living in residential care?
Four questions staff should ask you or a loved one about your oral health if you’re a care home resident, according to the National Institute for Health and Care Excellence quick guide.
11 December 2021
Advice and Information
elderly woman in wheelchair
Seven pieces of information that you should expect to receive after being diagnosed with dementia
Take a look at the National Institute for Health and Care Excellence's (NICE) quick guide to discussing and planning support following a dementia diagnosis.
11 December 2021
Advice and Information
pharmacist talking to mum and daughter
Four ways your pharmacist can help you
Pharmacists are qualified healthcare professionals who can offer clinical advice and over-the-counter medicines for a range of minor illnesses. Here are four ways your pharmacist can help you.
10 December 2021
Advice and Information
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Celebrating Black History Month in the London Borough of Richmond
On Tuesday 26th October we hosted an event celebrating Black History Month in Richmond, at York House. Guests enjoyed speaking to local organisations, speeches, music and great food!
28 October 2021
News
Healthwatch Richmond Shortlisted for Prestigious National Award
Healthwatch Richmond has been nominated for a prestigious national award for COVID-19 Response which has helped seldom heard groups access care and have a voice during the pandemic, across Richmond.
28 October 2021
News
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Is the NHS sharing your data? What you need to know
A number of national media reports and social media posts are claiming that your personal health data will be shared if you don't opt out now. This is clearly alarming but it is not the full story.
31 August 2021
News
Report: Direct Payments in the Borough of Richmond
Healthwatch Richmond and Healthwatch Wandsworth were asked to provide independent expert support with obtaining qualitative feedback from service users about their experiences of the Direct Payment Support Service and their needs from the service.
24 August 2021
Report
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Long COVID: Tell us your experiences!
Have you experienced long-term effects of Coronavirus? Have they lasted weeks or even months? We want to hear from you!
19 July 2021
News
Experience matters Annual Report 2019-20 cover page.
Experience Matters: Annual Report 2020/21
2020/21 was our busiest and most successful year to date. Find out more about it here
28 June 2021
Report

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