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Your spotlight on local services

Healthwatch Richmond Annual Report 2015-16


Read the Healthwatch Annual Report for 2015-2016. The report gives an overview of our work over the year, describes our key achievements and how we have made a difference to local health and social care services.

Key achievements from the year included:
  • Having a significant influence on the development of a strategy to improve mental health care for young people through increased staffing levels and a greater role for the voluntary sector
  • Improvements to care homes and recognising good practice where we found it
  • Improvements to GP Practices including helping one local practice to identify and put a stop to the activities of a counsellor operating fraudulently from their practice
  • Improvements in Discharge from Hospital and recognition of our work in this area nationally

Our year in figures

  • 950 people reached through visits to 38 community groups and 1 public event
  • 22 Enter and View visits to 3 care homes, 1 hospital and 9 GP Practices
  • 15 reports published into Child and Adolescent Mental Health Services, discharge from hospital, GP practices and residential care homes, leading to direct improvements and highlighting good practice
  • 150 people accessed signposting support enabling them to find the care and information that they needed
  • 250 opportunities for engagement, volunteering and consultation promoted to 1,500 people through 68 bulletins and newsletters
  • 40 external committees received regular attendance from Healthwatch representatives which enabled us to champion the interests of the community
  • £12,730 of additional funds invested into Healthwatch over 2015/16, 8% more than the contract value

Read the full report here