1. Parliamentary Health & Social Care Committee Inquiry into NHS Dentistry

    News -

    Healthwatch Richmond has been campaigning for improvements in NHS Dentistry since late 2020 when it first became clear that the pandemic had led to a crisis in an already overstretched service.

  2. London Ambulance Services

    Report -

    Earlier this year, The London Ambulance Service asked us for advice on how they can improve the care that they provide Londoners. We conducted a survey to explore the patient journey and obtain their thoughts as a result. The report is now available.

  3. Healthy Living in Richmond

    Report -

    We collected the experience of over 800 residents to improve local services helping people to eat healthy, stay active, stop smoking, and reduce alcohol intake.

  4. Transforming Adult Mental Health Care

    Report -

    South West London & St George's NHS Mental Health Trust are transforming their services to make improvements to how they operate. We collected patient experiences to measure and monitor the level of patient satisfaction throughout the process.

  5. We’re taking action to improve access to NHS dentists

    News -

    We know from feedback through our website and at community events that many people in Richmond still aren’t able to see an NHS dentist. Take our survey to help us make improvements.

  6. SEND Futures Survey

    Response -

    When a child or young person has a special educational need/disability (SEND), there are often lots of different organisations involved in providing the education, health and social care support needed for that individual to achieve their potential.

  7. Together we can: Annual Report 2022–23

    Report -

    2023 marks the 10-year anniversary of the launch of Healthwatch and, having run Healthwatch Richmond since its inception in 2013, we are delighted to present our Annual Report 2022-23.

  8. Reconfiguration of Children’s Cancer Principal Treatment Centre

    News -

    The South West London and Surrey Joint Health Overview and Scrutiny Committee received a presentation from the NHS Specialised Commissioning Team on the reconfiguration of Children’s Cancer Principal Treatment Centre.

  9. COVID-19 Vaccinations FAQ

    Advice and Information -

    When will I get the vaccine? Where is it distributed? Find the answers to all your questions about the COVID-19 vaccine below in this FAQ.

  10. Enter & View: Kew Medical Practice

    Report -

    As part of a series of Enter & View visits to assess local care, we have published our report on Kew Medical Practice.

  11. Response to NHSE consultation on changes to Paediatric Oncology

    News -

    We have written on behalf of Healthwatch Richmond and Healthwatch Merton in response to the consultation on the move of cancer services from Royal Marsden to either St George’s or Evalina Hospitals.

  12. Hampton Pharmacy Closures

    News -

    In November 2023, Boots Pharmacy in Tangley Park and Priory Road closed down, leaving only one remaining pharmacy in Hampton. We had a number of residents contact us about the major inconvenience this has caused.

  13. SEND Futures Experiences Report

    Report -

    Healthwatch Richmond was asked to gather information about provision for young people with special educational needs and disabilities by Richmond Council. This was done in collaboration with the Integrated Care Board and Achieving for Children.