1. Page -

    People want health and care that works for them. Our job is to help make this happen, but we need to hear from you to understand what matters. Whether you have a couple of minutes to spare, or can commit to something longer, there are plenty of ways to get involved.
  2. Page -

    Healthwatch Richmond LTD is a Company limited by Guarantee and Registered Charity set up to run Healthwatch Richmond. We're also more widely concerned with involving patients, carers and the public in health and social care and supporting organisations in and around Richmond to engage and involve the communities that they serve.

    The Board of Healthwatch Richmond LTD is ultimately responsible for the running of the organisation and of Healthwatch Richmond. Our Trustees are listed below.
  3. Page -

  4. Page -

  5. Page -

    Make a difference in your local community by giving people the opportunity to speak up about their health and social care.
  6. Page -

    Take a look at our practical resources to help you make a complaint about NHS health and social care services.
  7. Page -

    You have the power to help make change happen. It Starts With You.
  8. Page -

  9. Page -

    If you can't find the right support, Healthwatch is here for you. In times of worry or stress, we can be there to find you the best place to go for help, whether it's finding an NHS dentist, how to make a complaint or where to go for extra support. Find out more in our video below.
  10. Page -

    We're here to find out matters to you and to help make sure your views shape the support you need.
  11. Page -

    A Healthwatch project run by young people aged 13-17 working with Healthwatch Richmond and Healthwatch Kingston.

    Find out more about their work via the links below.
  12. Page -

    We spoke to Rae McDonald and Yvonne Lincoln who both volunteered for our Enter and View programme.
  13. Page -

  14. Page -

    GDPR requires us to consider the legal basis behind the way we use your personal data. Because we take your privacy seriously and value your data we have published our Public Data Asset Register.
  15. Page -

    We reviewed the services of 13 GP practices in the borough.
    You can read the individual reports by following the links below. Alternatively, an overview report has been prepared that summarises the findings of all the GP practices.
  16. Page -

    In early 2018, we completed our review looking at residential care services. Over the previous two years, we visited all of the care homes operating in the borough.
  17. Page -

    It is evident from our work that people are experiencing difficulties with the mental health services. We are reviewing all the mental health services available in the borough. 
  18. Page -

    If you wish to make a complaint or raise a concern about Healthwatch Richmond or Richmond Health Voices please do so via the complaints policy below.
  19. Page -

    Please provide feedback to Healthwatch Richmond about your recent visit to West Middlesex Hospital through the survey below.

    Any questions/further feedback? Please contact us at jessica@healthwatchrichmond.co.uk or call us on 020 8099 5335
  20. Page -

  21. Page -

    Inpatient and Urgent and Emergency care has been one of our priorities. We have reviewed 5 different services at 3 hospitals.
  22. Page -

    Information on how to answer your child/young person's questions on coronavirus and useful resources to ease their anxiety. Plus, just for teens, there is up to date information and tips for staying well.
  23. Page -

    Find the latest advice and information on coronavirus. Including the latest guidance from NHS England and The Government and advice on staying mentally well during this difficult time.
  24. Page -

    We are excited to launch our podcast series, HealthTalk. This podcast is written produced and presented by Healthwatch Richmond. We will use this platform to explore topics related to health and social care, where we aim to start conversations and answer important questions about them. We look forward to welcoming a range of expert special guests to help us navigate these topics. To listen, click on the links below.
  25. Page -

    Could you help us to make health or social care better for our community? Our role is exciting and our success is built on the support that our Trustees give us to ensure that we're working effectively.
  26. Page -

    Find out about our role, our plans and our people.
  27. Page -

  28. Page -

    Find out more ways you can work with us and any current opportunities with our team.
  29. Page -

    These terms and conditions tell you how this Healthwatch website is managed and how you are protected when you are using our site.If you do not agree with these terms, you should leave the site immediately.
  30. Page -

    We want to make sure that everyone is able to access the information we provide and communicate with us in ways that meet their individual needs.
  31. Page -

    Find out about more about how we can help you access the support you need to live well.
  32. Page -

    We use cookies on our website to make your experience as easy and simple as possible.
  33. Page -

    This Privacy Statement sets our data processing practices carried. We retain and use personal data (information that relates to and identifies living people) to help us carry out our role as the independent champion for people who use health and social care services.