1. News -

    Jakhya Rahman and Sandra Hempel attended this event on behalf of Healthwatch Richmond. It was organised by Marina Yannakoudakis, Conservative MEP for London, and sponsored by the Evening Standard.
  2. Report -

    Getting better access to a GP appointment, both physically and at a suitable time, was the biggest source of frustration and dissatisfaction for patients in Richmond Borough according to our General Practice report in 2014.
  3. Report -

    Here you will find the Quality Accounts for 2013-2014, and Healthwatch Richmond's commentary on these accounts.
  4. Report -

    Healthwatch Richmond's first Annual Report
  5. Report -

    In February 2014, we surveyed people using services provided by South West London and St George's Mental Health Trust to feed into the upcoming CQC inspection of the trust.
  6. News -

    The Care Act was the largest piece of social care legislation in 60 years. It reformed the law relating to care and support for adults and carers, bringing in a new legal framework that encompassed the whole population.

  7. Report -

    To give our community a voice in in the Care Act, the largest piece of social care legislation in 60 years, we ran an extensive engagement programme reaching around 300 people from across the community. Read about the findings of this work here.
  8. News -

    During late 2013 we heard concerns from the community about problems with the continence service that were affecting people's dignity and quality of life.

  9. Report -

    We reviewed the discharge process from hospitals throughout the borough. We mapped the process of patient discharge from hospital to home, and then asked patients and carers for their feedback and experiences.
  10. Report -

    Since we were formed in 2013, General Practice has been a key priority area for Healthwatch Richmond.
  11. Report -

    Here you will find the 2016-16 Quality Accounts for our main providers and our commentaries to them.
  12. Report -

    As part of a series of Enter & View visits to assess local care, we have published our report on Dalemead Care Home.
  13. Report -

    Read the Healthwatch Annual Report for 2015-2016. The report gives an overview of our work over the year, describes our key achievements and how we have made a difference to local health and social care services.
  14. Report -

    In 2016 we undertook a review of emotional wellbeing and mental health services for young people. This is what we found.
  15. Report -

    As part of a series of Enter & View visits to assess local care, we have published our report on Brinsworth House.
  16. Report -

    We held an event, where NHS commissioners answered pressing questions from around 120 local residents about the recently published changes to the local NHS. These changes aimed to deliver care in south-west London at substantially lower costs.