Healthy Living in Richmond
We collected the experience of over 800 residents to improve local services helping people to eat healthy, stay active, stop smoking, and reduce alcohol intake.
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News and reports
London Ambulance Services
Earlier this year, The London Ambulance Service asked us for advice on how they can improve the care that they provide Londoners. We conducted a survey to explore the patient journey and obtain their thoughts as a result. The report is now available.
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Championing what matters to you: Annual Report 2021/22
"Throughout, our overriding concern was to maintain our effectiveness in serving the interests of Richmond residents, patients and service users." - John Anderson, Chair, Healthwatch Richmond. Read the report here
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Report: Improving support for people living with Long Covid
Healthwatch Richmond talked to almost 100 people suffering from Long Covid in the borough, in the Summer of 2021, and found that much was still needed to improve support services.
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Report: Direct Payments in the Borough of Richmond
Healthwatch Richmond and Healthwatch Wandsworth were asked to provide independent expert support with obtaining qualitative feedback from service users about their experiences of the Direct Payment Support Service and their needs from the service.
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Experience Matters: Annual Report 2020/21
2020/21 was our busiest and most successful year to date. Find out more about it here
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Half of Richmond patients unable to get dental care unless they can pay
Healthwatch Richmond heard from over 300 people about accessing dental care in the London Borough of Richmond upon Thames, between October and November 2020 and found that access to NHS dentistry is a local and nationwide problem amid the pandemic
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Impact of Covid-19 and Inequalities
We were asked to contribute to an equalities focused Impact of Covid-19 review by HEAR Equality and Human Rights Network. Read the full report, attached below.
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Healthwatch Richmond's Response to the Updated Richmond SEND Futures Plan
The revised SEND Futures Plan aims to improve the quality of services for children & young people and reduce the financial deficit in Richmond. We responded to the plan to ensure peoples' voices were included. Read the plan and our response here.
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Experience Matters: Read our Mid Year Review 2020/21
We have published our Mid Year review for the year 2020/21, covering our work since April 2020 until now.
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Young People’s Wellbeing During the COVID-19 Crisis
Read our Youth Out Loud! (YOL!) report into young people's experiences during coronavirus. YOL! is a partnership between Healthwatch Richmond and Healthwatch Kingston.
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Experiences of Maternity Services in Richmond During Coronavirus
Read about the experiences of 432 women who used maternity services at West Middlesex or Chelsea & Westminster Hospitals during the coronavirus pandemic.
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