News and reports

With the winter holidays, opening hours can change for healthcare and social care services.

South West London & St George's NHS Mental Health Trust transformed their services to make improvements to how they operate. We collected patient experiences to measure and monitor the level of patient satisfaction throughout the process in 3 phases: before, during and after the transformation.

Following the Government’s decision to transfer Healthwatch’s functions into Integrated Care Boards and the Local Authority, Healthwatch Richmond is seeking a new Chair.

As Chair of Healthwatch Richmond, you will have a unique opportunity to lead us until March 2027, through the transfer of our role and help the organisation to secure a positive end.

Read our report about our recent Enter and View visits to Jubilee Surgery as part of our wider work looking a patient experiences of general practices in Richmond upon Thames.

Read our report about our recent Enter and View visits to Hampton Medical Centre as part of our wider work looking a patient experiences of general practices in Richmond upon Thames.

Read our report about our recent Enter and View visits to Crane Park Surgery as part of our wider work looking a patient experiences of general practices in Richmond upon Thames.

Read our report about our recent Enter and View visits to Hampton Hill Medical Centre as part of our wider work looking a patient experiences of general practices in Richmond upon Thames.

Read our report about our recent Enter and View visits to Acorn Group Surgery as part of our wider work looking a patient experiences of general practices in Richmond upon Thames.

Read our report about our recent Enter and View visits to Hampton Wick surgery as part of our wider work looking a patient experiences of general practices in Richmond upon Thames.

Read our report following our recent visits to the GP practice as part of our wider work around patient experiences of general practice in Richmond.

Community health services are a critical part of the NHS. They include district nursing, end of life care, physiotherapy, podiatry, sexual health services, health visiting and much more. This extensive and diverse collections of services and specialisms provide essential services; and yet they are often overlooked and unknown. We dived into the Community Nursing world, here is what we found.

Healthwatch Richmond has been referenced in Professor Gillian Leng's national review into safety and effectiveness of physician associates and anaesthesia associates.