1. Annual Report 2016/17

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    The 2016/17 Annual Report demonstrates our continuing commitment to delivering a high quality and high value Healthwatch Richmond.

  2. Annual Report 2014/15

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    Read our 2014/15 Annual Report. This demonstrates how we continue making a difference to local health and social care services.

  3. Annual Report 2013/14

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    Healthwatch Richmond's first Annual Report

  4. Annual Report 2015/16

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    Read the Healthwatch Annual Report for 2015-2016. The report gives an overview of our work over the year, describes our key achievements and how we have made a difference to local health and social care services.

  5. Annual Report 2018/19

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    The report demonstrates how we have made a difference to the care that local people receive.

  6. Complaints Policy

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    Individuals and organisations have the right to express their views about the performance of Healthwatch Richmond or Richmond Health Voices and the way in which it conducts its business. 

  7. Conflicts of Interest

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    Healthwatch Richmond is an independent organisation. Managing potential conflicts of interests is important for this. We require all Trustees and Committee members to make the following declaration of interests:

  8. Decision making procedure

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    Healthwatch organisations are required to have and publish a decision making policy. Our is here.

  9. Guided by you: Annual report 2019-20

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    Our Annual Report 2019/20 demonstrates our work and impact over the year

  10. Experience Matters: Read our Mid Year Review 2020/21

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    We have published our Mid Year review for the year 2020/21, covering our work since April 2020 until now.

  11. Experience Matters: Annual Report 2020/21

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    2020/21 was our busiest and most successful year to date. Find out more about it here

  12. Championing what matters to you: Annual Report 2021/22

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    "Throughout, our overriding concern was to maintain our effectiveness in serving the interests of Richmond residents, patients and service users." - John Anderson, Chair, Healthwatch Richmond. Read the report here

  13. Together we can: Annual Report 2022–23

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    2023 marks the 10-year anniversary of the launch of Healthwatch and, having run Healthwatch Richmond since its inception in 2013, we are delighted to present our Annual Report 2022-23.

  14. Annual Report 2017/18

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    Our 2017/18 Annual Report demonstrates our ongoing efforts to deliver a high quality service for Richmond residents.