1. Care Act Event

    News -

    The Care Act was the largest piece of social care legislation in 60 years. It reformed the law relating to care and support for adults and carers, bringing in a new legal framework that encompassed the whole population.

  2. Care Act Consultation Report

    Report -

    To give our community a voice in in the Care Act, the largest piece of social care legislation in 60 years, we ran an extensive engagement programme reaching around 300 people from across the community. Read about the findings of this work here.

  3. Seven pieces of information that you should expect to receive after being diagnosed with dementia

    Advice and Information -

    Take a look at the National Institute for Health and Care Excellence's (NICE) quick guide to discussing and planning support following a dementia diagnosis.

  4. Health and Care Plan launched in the borough of Richmond

    News -

    The NHS, Richmond Council, voluntary sector and Healthwatch have launched a two-year plan to meet the health and care needs of people living in Richmond.

  5. Advice for caring for a friend or family member during a pandemic

    Advice and Information -

    This guidance is for anyone who cares, unpaid, for a friend or family member who, due to a lifelong condition, illness, disability, serious injury, a mental health condition or an addiction, cannot cope without their support.

  6. Healthwatch Richmond informs the JSNA

    Report -

    This report represents 2200 experiences collected through around 250 visits to community groups across the geographic and demographic range of Richmond as well as the findings of focussed reviews of services where relevant to the JSNA topics.

  7. Health, Care & Wellbeing Experiences During Lockdown- a Summary

    Report -

    We published a report summarising the findings from the first 200 responses to our wellbeing and healthcare surveys and calls to our office during the Covid-19 pandemic.

  8. HealthTalk the Podcast Episode 1: What support can carers expect from Kingston Hospital?

    News -

    Listen to the first episode of our new podcast series below.

  9. Healthy Living in Richmond

    Report -

    We collected the experience of over 800 residents to improve local services helping people to eat healthy, stay active, stop smoking, and reduce alcohol intake.

  10. SEND Futures Survey

    Response -

    When a child or young person has a special educational need/disability (SEND), there are often lots of different organisations involved in providing the education, health and social care support needed for that individual to achieve their potential.

  11. SEND Futures Experiences Report

    Report -

    Healthwatch Richmond was asked to gather information about provision for young people with special educational needs and disabilities by Richmond Council. This was done in collaboration with the Integrated Care Board and Achieving for Children.

  12. LA SEND Inspection Improvement Plan

    Report -

    Healthwatch Richmond have commented on the CQC/Ofsted Inspection Improvement Plan for Achieving for Children.

  13. "Uniting against Female Genital Mutilation" Event March 2014

    News -

    Jakhya Rahman and Sandra Hempel attended this event on behalf of Healthwatch Richmond. It was organised by Marina Yannakoudakis, Conservative MEP for London, and sponsored by the Evening Standard.

  14. Who are we talking to?

    News -

    As your watchdog we want to represent your voice. We speak to thousands of people and we want to ensure that the views and experiences in our database represent our Borough. We have looked at the demographics of people who have spoken to us.

  15. Health, Care & Wellbeing Experiences in Richmond During Coronavirus

    Report -

    Read about the experiences of people in Richmond upon Thames during the Coronavirus crisis between March to July 2020.

  16. Impact of Covid-19 and Inequalities

    Report -

    We were asked to contribute to an equalities focused Impact of Covid-19 review by HEAR Equality and Human Rights Network. Read the full report, attached below.

  17. Celebrating Black History Month in the London Borough of Richmond

    News -

    On Tuesday 26th October we hosted an event celebrating Black History Month in Richmond, at York House. Guests enjoyed speaking to local organisations, speeches, music and great food!

  18. What medical support are you entitled to if you’re new to the UK?

    Advice and Information -

    For new arrivals to the UK it can be confusing where to go if you need medical assistance. Here we outline your rights as a refugee, where you can access emergency help and how to register for a GP.

  19. Apply to be a Healthwatch Volunteer Today!

    News -

    Applications are now open for Healthwatch Volunteers. Find out how you can get involved.

  20. The Accessible Information Standard - What you can expect from services

    Advice and Information -

    A year ago the Accessible Information Standard came into force. It requires any organisation providing NHS or social care to communicate in a way that everybody can understand. Here's a reminder of what you should expect.