Chudleigh House
In August 2014, Healthwatch Richmond were alerted to concerns around Chudleigh House; where people’s care needs weren’t being met and safeguarding concerns were highlighted.
2 March 2015
Report
Pin showing Oak Lan Medical Centre on map
Oak Lane Medical Centre: GP Project
We conducted Enter and View visits to Oak Lane Medical Centre, this was part of the wider GP project undertaken to identify both positive areas of practice and areas for improvement.
1 March 2015
Report
Pin showing Lock Road Surgery on map
Lock Road Surgery: GP Project
We conducted Enter and View visits to Lock Road Surgery, this was part of the wider GP project undertaken to identify both positive areas of practice and areas for improvement.
1 March 2015
Report
Pin showing Seymour House Surgery on map
Seymour House Surgery: GP Project
We conducted Enter and View visits to Seymour House Surgery, this was part of the wider GP project undertaken to identify both positive areas of practice and areas for improvement.
1 March 2015
Report
Pin showing Woodlawn Medical Centre on map
Woodlawn Medical Centre: GP Project
We conducted Enter and View visits to Woodlawn Medical Centre, this was part of the wider GP project undertaken to identify both positive areas of practice and areas for improvement.
1 March 2015
Report
map showing location of Vineyard Surgery
The Vineyard Surgery: GP Project
We conducted Enter and View visits to The Vineyard Surgery, this was part of the wider GP project undertaken to identify both positive areas of practice and areas for improvement.
1 March 2015
Report
frontage of West Middlesex Hospital
West Middlesex University Hospital - Adult inpatient wards 2014
In November 2014, we visited West Middlesex University Hospital to ask inpatients about their experiences of care. We spent nearly 70 hours in the Hospital over three weeks, speaking to more than 100 patients and observing care.
1 March 2015
Report
Bringing Back Dignity - Continence Services 2014
During late 2013 we heard concerns from the community about problems with the continence service that were affecting people's dignity and quality of life.
In early 2014 we ran a survey to help us better understand the concerns people had about the service. We brought service users, Richmond CCG, (the commissioned) and HRCH (the provider) together to find solutions.
4 November 2014
News
Care Act Consultation Report
To give our community a voice in in the Care Act, the largest piece of social care legislation in 60 years, we ran an extensive engagement programme reaching around 300 people from across the community. Read about the findings of this work here.
15 August 2014
Report
Care Act Event
The Care Act was the largest piece of social care legislation in 60 years. It reformed the law relating to care and support for adults and carers, bringing in a new legal framework that encompassed the whole population.
31 July 2014
News
Feedback to Care Quality Commission (CQC) regarding South West London and St George’s Mental Health Trust
In February 2014, we surveyed people using services provided by South West London and St George's Mental Health Trust to feed into the upcoming CQC inspection of the trust.
3 July 2014
Report
Annual Report 2013/14
Healthwatch Richmond's first Annual Report
1 June 2014
Report

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