Outreach Map

Outreach Work

An integral part of our work is talking to you, the community, about local health and social care services. We've visited hundreds of community groups and spaces to hear from thousands of people.
The experiences people share shape our work plans.
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Sharing your experiences of West Middlesex Hospital

To help monitor services the CQC can request that we review the patient experiences we have collected for that service. We have reviewed experiences of West Middlesex Hospital shared with us since January 2018.
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Richmond's Crisis Care Services

At the time of our Crisis Care report publication we were working with partners from across the system to finalise a map of the Crisis Care services in Richmond, as part of the wider Mental Health Transformation work.
The map will soon be published on our website.
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Richmond's Crisis Care Report

We published a report looking into Crisis Care in February 2020. Alongside this we have also been working with partners from across the system to map Crisis Care services in Richmond, as part of the wider Mental Health Transformation work.
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Conflicts of Interest

Healthwatch Richmond is an independent organisation. Managing potential conflicts of interests is important for this. We require all Trustees and Committee members to make the following declaration of interests:
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Graphs of demographic analysis

Who are we talking to?

As your watchdog we want to represent your voice. We speak to thousands of people and we want to ensure that the views and experiences in our database represent our Borough. We have looked at the demographics of people who have spoken to us.
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Entrance to Emergency Department at West Middlesex Hospital

West Middlesex Hospital Urgent and Emergency care

We carried out a series of visits to review the Emergency Department and the Urgent Care Centre at West Middlesex Hospital. The findings of the report is based on the feedback from 78 patients and 16 members of staff.
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West Middlesex Hospital Enter & View

As part of our ongoing work on Urgent and Emergency Care, we reviewed the Urgent Care Centre and Emergency Department at West Middlesex Hospital in August.
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patient talking to mental health professional

Recovery & Support Team- Updates

In 2017 we set out to review mental health care for local people. During the summer we published our report on the Recovery & Support Team review we conducted and we continued to seek updates on changes and improvements.
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Richmond Royal & Barnes Hospital Redevelopment

South West London and St George’s Mental Health Trust are using the proceeds of recent sales of parts of their Barnes Hospital and Richmond Royal Hospital sites to fund new purpose built facilities on those sites.
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