1. Richmond & Kingston Early Intervention Service Review - 2018

    Report -

    In January 2018, Healthwatch Richmond surveyed patients and staff in the Richmond & Kingston Early Intervention Service (EIS).

  2. Enter & View Report: Hampton Care

    Report -

    As part of a series of Enter & View visits to assess local care homes, we have published our report on Hampton Care.

  3. Care During Pregnancy (Antenatal Care)

    Report -

    Healthwatch Richmond gathered the views and experiences of over 100 women about the care they received during pregnancy (antenatal care).

  4. Transforming Mental Health- Event Report 2017

    Report -

    We ran an event explaining commissioners’ and providers’ plans changes for mental health care and gathering local people's views and experiences.

  5. Lavender Ward Enter & View Report

    Report -

    In July and August 2017, we visited the Lavender Ward at Queen Mary's Hospital (Roehampton). Lavender Ward is an acute admissions and treatment unit for adults (18-65 years old) experiencing a severe episode of mental illness.

  6. Annual Report 2017/18

    Report -

    Our 2017/18 Annual Report demonstrates our ongoing efforts to deliver a high quality service for Richmond residents.

  7. Quality Accounts 2017-18

    Report -

    Here you will find the Quality Accounts for 2013-2014, and Healthwatch Richmond's commentary on these accounts.

  8. Kingston Hospital Emergency Department

    Report -

    We reviewed the service of the Emergency Department at Kingston Hospital in March 2018.

  9. Richmond Wellbeing Service Review

    Report -

    Between March - May 2018, we heard from over 100 people about their views and experiences of the Richmond Wellbeing Service which provides free NHS psychological therapies for common mental health problems.

  10. Teddington Memorial Hospital- Walk-in Centre

    Report -

    In May 2018, we reviewed the service of the Walk-in Centre at Teddington Memorial Hospital.

  11. The future of adult social care - event report

    Report -

    ‘The lives we want to lead’ – a discussion on the future of adult social care in Richmond upon Thames

  12. Richmond Home Treatment Team Review

    Report -

    In November 2018, we heard from 13 current patients, 5 past patients, 13 carers and 10 staff about their experiences of the Richmond Home Treatment Team (about 40% of their average caseload)