1. Coronavirus and looking after your wellbeing

    Advice and Information -

    It is a worrying time and it is really important that we also look after our mental health. It is OK to feel anxious, scared, low or frustrated, everyone will respond differently and there is no right way to feel.

  2. Stay at home advice for households with possible or confirmed coronavirus infection

    Advice and Information -

    The self-isolation advice for contacts of people with coronavirus (COVID-19) has changed. Find out what you need to to if someone in your household gets infected.

  3. Guidance for people previously considered clinically extremely vulnerable from COVID-19

    Advice and Information -

    If you have previously been identified as clinically extremely vulnerable you will no longer be advised to shield

  4. Coronavirus: Information for parents, carers and families

    Advice and Information -

    The government and the NHS are taking necessary steps to manage the pandemic, reduce transmission and treat those who need medical attention. Here we explain what this means for children, young people and their families.

  5. Coronavirus: supporting parents and carers of children with SEND

    Advice and Information -

    The shielding programme ended in England on 15 September 2021. This means that people who were previously considered clinically extremely vulnerable (CEV) will not be advised to shield in the future or follow specific guidance.

  6. Coronavirus: a teenager's guide

    Advice and Information -

    If you're a young person and you're concerned about the spread of coronavirus amongst kids and teens, below are some resources and information for you.

  7. Coronavirus: Wellbeing for Teens

    Advice and Information -

    The Covid-19 pandemic is full of uncertainties and you may be asked by your school, college or workplace to stay at home for a period of time. It is now more important then ever that you look after yourself and your wellbeing. But how?

  8. Domestic abuse and coronavirus

    Advice and Information -

    As a result of coronavirus outbreak, many victims of Domestic Abuse face additional challenges and barriers to accessing support.

  9. Advice for caring for a friend or family member during a pandemic

    Advice and Information -

    This guidance is for anyone who cares, unpaid, for a friend or family member who, due to a lifelong condition, illness, disability, serious injury, a mental health condition or an addiction, cannot cope without their support.

  10. Coronavirus and your dental care

    Advice and Information -

    The coronavirus pandemic has created a backlog of patients in need of dental care. Practices will prioritise patients with the most urgent need. Read the latest advice on how to access dental care during the pandemic.

  11. Changes to testing for coronavirus in England

    Advice and Information -

    Guidance on testing has changed. Find out when you should get tested and how to get a test.

  12. Share your experiences of care and support during the coronavirus pandemic

    News -

    Help us understand how care and support services have changed during the COVID-19 pandemic, how they are working for you and to how we can support meaningful improvements that matter to you.

  13. Health, Care & Wellbeing Experiences During Lockdown- a Summary

    Report -

    We published a report summarising the findings from the first 200 responses to our wellbeing and healthcare surveys and calls to our office during the Covid-19 pandemic.

  14. Share your experiences of maternity services during the coronavirus pandemic

    News -

    We collected experiences of maternity care during the coronavirus pandemic at West Middlesex & Chelsea & Westminster Hospital. The Survey is now closed and a report has not been published

  15. Coronavirus and face coverings

    Advice and Information -

    What do you need to know about face coverings? We have brought together the latest guidance and rules around face coverings.

  16. Is Richmond really headed for a coronavirus lockdown? What the data says

    News -

    The lockdown in Leicester has prompted national reports of potential further local lockdowns, including in Richmond upon Thames, being "just days away". Richmond Council have described these reports as "scaremongering".

  17. Have you left hospital during COVID-19? Tell us your experience

    News -

    If you’ve been receiving care in hospital there can be lots to think about when you’re getting ready to leave, such as any support you will need to help you manage your health and wellbeing.

  18. International Travel Guidance

    Advice and Information -

    All UK covid-19 travel restrictions will be removed from 4am Friday 18 March. Find out more about the changes.

  19. Health, Care & Wellbeing Experiences in Richmond During Coronavirus

    Report -

    Read about the experiences of people in Richmond upon Thames during the Coronavirus crisis between March to July 2020.

  20. High demands for Coronavirus testing are causing challenges

    News -

    A number of people have contacted us regarding difficulties with accessing Coronavirus tests in Richmond

  21. Experiences of Maternity Services in Richmond During Coronavirus

    Report -

    Read about the experiences of 432 women who used maternity services at West Middlesex or Chelsea & Westminster Hospitals during the coronavirus pandemic.

  22. Is Richmond headed for a Coronavirus Lockdown? What the data says October 2020.

    News -

    In July 2020 we reviewed the data to bust the myths surrounding news reports of lockdown being "just days away". With reports of a sharp increase in cases in early October has the situation changed?

  23. Young People’s Wellbeing During the COVID-19 Crisis

    Report -

    Read our Youth Out Loud! (YOL!) report into young people's experiences during coronavirus. YOL! is a partnership between Healthwatch Richmond and Healthwatch Kingston.

  24. Talking to children and Young People about Coronavirus: a guide for parents and carers

    Advice and Information -

    It is important you answer children and young people's questions about COVID-19 in a way they can understand, without causing alarm.

  25. COVID-19 Vaccinations FAQ

    Advice and Information -

    When will I get the vaccine? Where is it distributed? Find the answers to all your questions about the COVID-19 vaccine below in this FAQ.

  26. COVID-19 Vaccinations in Richmond: Live Webinar

    News -

    In February 2021 we hosted a live webinar with a panel of experts answering your questions on everything you need to know about the COVID-19 vaccine. You can watch the event and download the slides by clicking on the links below.

  27. Accessible formats of coronavirus guidance

    Advice and Information -

    Please see below for coronavirus guidance available in accessible formats, including BSL, audio guidance, easy read, large print and translations. You can also find essential helplines and contact numbers at the bottom of the page.

  28. Half of Richmond patients unable to get dental care unless they can pay

    Report -

    Healthwatch Richmond heard from over 300 people about accessing dental care in the London Borough of Richmond upon Thames, between October and November 2020 and found that access to NHS dentistry is a local and nationwide problem amid the pandemic

  29. AstraZeneca Vaccine Guidance

    Advice and Information -

    The benefits of the AstraZeneca vaccine far outweigh the risks for most people. Healthy adults under 40, with no health conditions may be offered an alternative vaccine. Find out more

  30. Accessing your NHS login and app

    Advice and Information -

    NHS login lets you access a variety of digital health and care websites and apps with just one email address and password. You can download the app on your phone or tablet, or access it via the browser in your desktop or laptop computer.

  31. Impact of Covid-19 and Inequalities

    Report -

    We were asked to contribute to an equalities focused Impact of Covid-19 review by HEAR Equality and Human Rights Network. Read the full report, attached below.

  32. Long COVID: Tell us your experiences!

    News -

    Have you experienced long-term effects of Coronavirus? Have they lasted weeks or even months? We want to hear from you!

  33. NHS COVID Pass: Demonstrating your COVID-19 vaccination status

    Advice and Information -

    How to get the NHS COVID Pass and demonstrate your coronavirus status domestically or when travelling abroad.

  34. What is Long Covid?

    News -

    Long Covid (also known as Post-Covid Syndrome) consists of symptoms similar to those of Covid-19, which last for more than 12 weeks after a Covid infection.

  35. Coronavirus: advice for visiting friends or family in a care home

    Advice and Information -

    The Government has updated their guidance on care home visits from 31 January 2022. Read on for the latest information.

  36. Report: Improving support for people living with Long Covid

    Report -

    Healthwatch Richmond talked to almost 100 people suffering from Long Covid in the borough, in the Summer of 2021, and found that much was still needed to improve support services.