1. Who are we talking to?

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    As your watchdog we want to represent your voice. We speak to thousands of people and we want to ensure that the views and experiences in our database represent our Borough. We have looked at the demographics of people who have spoken to us.

  2. Richmond's Crisis Care Services

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    At the time of our Crisis Care report publication we were working with partners from across the system to finalise a map of the Crisis Care services in Richmond, as part of the wider Mental Health Transformation work.

  3. Sharing your experiences of West Middlesex Hospital

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    To help monitor services the CQC can request that we review the patient experiences we have collected for that service. We have reviewed experiences of West Middlesex Hospital shared with us since January 2018.

  4. NHS England has heard your experiences of patient transport

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    NHS England are reviewing non-emergency patient transport. We have used your experiences from the past 4 years to provide evidence to this consultation that could help to improve the service.

  5. Outreach Work

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    An integral part of our work is talking to you, the community, about local health and social care services. We've visited hundreds of community groups and spaces to hear from thousands of people.
    The experiences people share shape our work plans.

  6. Youth Out Loud! are raising mental health awareness

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    Our youth group - Youth Out Loud! (YOL!) have launched their video "Self Harm: Being a Good Friend" and a fantastic set of resources to help manage mental health.

  7. Share your experiences of care and support during the coronavirus pandemic

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    Help us understand how care and support services have changed during the COVID-19 pandemic, how they are working for you and to how we can support meaningful improvements that matter to you.

  8. Share your experiences of maternity services during the coronavirus pandemic

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    We collected experiences of maternity care during the coronavirus pandemic at West Middlesex & Chelsea & Westminster Hospital. The Survey is now closed and a report has not been published

  9. Is Richmond really headed for a coronavirus lockdown? What the data says

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    The lockdown in Leicester has prompted national reports of potential further local lockdowns, including in Richmond upon Thames, being "just days away". Richmond Council have described these reports as "scaremongering".

  10. Have you left hospital during COVID-19? Tell us your experience

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    If you’ve been receiving care in hospital there can be lots to think about when you’re getting ready to leave, such as any support you will need to help you manage your health and wellbeing.

  11. High demands for Coronavirus testing are causing challenges

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    A number of people have contacted us regarding difficulties with accessing Coronavirus tests in Richmond

  12. Black History Month 2020

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    October 2020 is Black History Month and Richmond Council will be celebrating the achievements and contributions of Black people in Richmond upon Thames.

  13. Is Richmond headed for a Coronavirus Lockdown? What the data says October 2020.

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    In July 2020 we reviewed the data to bust the myths surrounding news reports of lockdown being "just days away". With reports of a sharp increase in cases in early October has the situation changed?

  14. Healthwatch Richmond shares its success with Youth Out Loud! at Healthwatch Week

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    Healthwatch Richmond shared our experience, success and achievements from supporting Youth Out Loud! since the pandemic began, with 42 Healthwatch from across the country at national Healthwatch Week conference.

  15. Caring for adults with learning disabilities amid the Coronavirus

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    Do you care for an adult with learning disabilities? We would like to invite you to our event on Thursday 10th December from 5-7 pm.

  16. Healthwatch Richmond providing DBS checks for local voluntary care groups

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    Since March 2020, when the Coronavirus lockdown began, Healthwatch Richmond has been helping fellow voluntary care groups by processing DBS checks for their volunteers.

  17. Youth Out Loud!

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    Youth Out Loud! works with young people aged 13-17