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We have published our Enter & View report, on Greville House in Richmond. The report is part of our programme of visits to care homes across the Borough. -
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Our Enter & View report on Lynde House Care Home detailed generally good practice and a positive atmosphere, with some recommendations. -
News -
Across south west London, commissioners have to save an additional £900 million to meet NHS budgets. -
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The Mary Seacole Ward is part of the Inpatient Elderly Rehabilitation Service which focuses on maximising the functional and physical abilities of the patient.
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The local NHS had to save £20 million by April 2018 in order to meet its statutory duty not to go into debt. -
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As part of a series of Enter & View visits to assess local care, we have published our report into Gwynne Holford, a neurorehabilitation ward at Queen Mary's Hospital in Roehampton. -
Report -
We reviewed Homemead residential care home In Teddington in March 2017. This was part of our work to review all the care homes in the borough. -
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The 2016/17 Annual Report demonstrates our continuing commitment to delivering a high quality and high value Healthwatch Richmond. -
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Here you will find the Quality Accounts for 2016-2017, and Healthwatch Richmond's commentary on these accounts. -
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As part of a series of Enter & View visits to assess local care, we have published our report on Alexander House care home. -
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As part of a series of Enter & View visits to assess local care homes, we have published our report on Deer Park View care home. -
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As part of a series of Enter & View visits to assess local care, we have published our report on Deer Lodge Care Home. -
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As part of a series of Enter & View visits to assess local care homes, we have published our report on Nightingale House. -
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As part of a series of Enter & View visits to assess local care homes, we have published our report on Laurel Dene Care Home. -
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We spoke to Rae McDonald and Yvonne Lincoln who both volunteered for our Enter and View programme. -
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Healthwatch Richmond has been campaigning for improvements in NHS Dentistry since late 2020 when it first became clear that the pandemic had led to a crisis in an already overstretched service. -
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Earlier this year, The London Ambulance Service asked us for advice on how they can improve the care that they provide Londoners. We conducted a survey to explore the patient journey and obtain their thoughts as a result. The report is now available. -
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We collected the experience of over 800 residents to improve local services helping people to eat healthy, stay active, stop smoking, and reduce alcohol intake. -
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South West London & St George's NHS Mental Health Trust are transforming their services to make improvements to how they operate. We collected patient experiences to measure and monitor the level of patient satisfaction throughout the process. -
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We know from feedback through our website and at community events that many people in Richmond still aren’t able to see an NHS dentist. Take our survey to help us make improvements. -
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When a child or young person has a special educational need/disability (SEND), there are often lots of different organisations involved in providing the education, health and social care support needed for that individual to achieve their potential. -
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2023 marks the 10-year anniversary of the launch of Healthwatch and, having run Healthwatch Richmond since its inception in 2013, we are delighted to present our Annual Report 2022-23. -
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The South West London and Surrey Joint Health Overview and Scrutiny Committee received a presentation from the NHS Specialised Commissioning Team on the reconfiguration of Children’s Cancer Principal Treatment Centre. -
Advice and Information -
When will I get the vaccine? Where is it distributed? Find the answers to all your questions about the COVID-19 vaccine below in this FAQ. -
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As part of a series of Enter & View visits to assess local care, we have published our report on Kew Medical Practice. -
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We have written on behalf of Healthwatch Richmond and Healthwatch Merton in response to the consultation on the move of cancer services from Royal Marsden to either St George’s or Evalina Hospitals. -
News -
In November 2023, Boots Pharmacy in Tangley Park and Priory Road closed down, leaving only one remaining pharmacy in Hampton. We had a number of residents contact us about the major inconvenience this has caused. -
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Healthwatch Richmond was asked to gather information about provision for young people with special educational needs and disabilities by Richmond Council. This was done in collaboration with the Integrated Care Board and Achieving for Children.