1. Working Together for Better Care Event 2015

    News -

    On 26th November 2015, over 120 people joined us for our event and public exhibition.

  2. Bringing Back Dignity - Continence Services 2014

    News -

    During late 2013 we heard concerns from the community about problems with the continence service that were affecting people's dignity and quality of life.

  3. Enter & View Report: Homemead Residential Care Home

    Report -

    We reviewed Homemead residential care home In Teddington in March 2017. This was part of our work to review all the care homes in the borough.

  4. Enter & View Report: Lynde House

    Report -

    Our Enter & View report on Lynde House Care Home detailed generally good practice and a positive atmosphere, with some recommendations.

  5. The future of adult social care - event report

    Report -

    ‘The lives we want to lead’ – a discussion on the future of adult social care in Richmond upon Thames

  6. Enter & View Report: Laurel Dene Care Home

    Report -

    As part of a series of Enter & View visits to assess local care homes, we have published our report on Laurel Dene Care Home.

  7. Enter & View Report: Nightingale House

    Report -

    As part of a series of Enter & View visits to assess local care homes, we have published our report on Nightingale House.

  8. Enter & View Report: Greville House

    Report -

    We have published our Enter & View report, on Greville House in Richmond. The report is part of our programme of visits to care homes across the Borough.

  9. Enter & View Report: Hampton Care

    Report -

    As part of a series of Enter & View visits to assess local care homes, we have published our report on Hampton Care.

  10. Enter & View Report: Deer Lodge

    Report -

    As part of a series of Enter & View visits to assess local care, we have published our report on Deer Lodge Care Home.

  11. Chudleigh House

    Report -

    In August 2014, Healthwatch Richmond were alerted to concerns around Chudleigh House; where people’s care needs weren’t being met and safeguarding concerns were highlighted.

  12. Enter & View Report: Alexander House

    Report -

    As part of a series of Enter & View visits to assess local care, we have published our report on Alexander House care home.

  13. Enter & View Report: Dalemead Care Home

    Report -

    As part of a series of Enter & View visits to assess local care, we have published our report on Dalemead Care Home.

  14. Enter & View Report: Roy Kinnear House

    Report -

    As part of a series of Enter & View visits to assess local care, we have published our report on Roy Kinnear House.

  15. Enter & View Report: Whitefarm Lodge

    Report -

    As part of a series of Enter & View visits to assess local care, we have published our report on Whitefarm Lodge.

  16. Care Act Event

    News -

    The Care Act was the largest piece of social care legislation in 60 years. It reformed the law relating to care and support for adults and carers, bringing in a new legal framework that encompassed the whole population.

  17. Care Act Consultation Report

    Report -

    To give our community a voice in in the Care Act, the largest piece of social care legislation in 60 years, we ran an extensive engagement programme reaching around 300 people from across the community. Read about the findings of this work here.

  18. Youth Out Loud!

    News -

    Aged 13-17?
    Living in Richmond or Kingston?
    Interested in volunteering?

  19. Advice for caring for a friend or family member during a pandemic

    Advice and Information -

    This guidance is for anyone who cares, unpaid, for a friend or family member who, due to a lifelong condition, illness, disability, serious injury, a mental health condition or an addiction, cannot cope without their support.

  20. Healthwatch Richmond informs the JSNA

    Report -

    This report represents 2200 experiences collected through around 250 visits to community groups across the geographic and demographic range of Richmond as well as the findings of focussed reviews of services where relevant to the JSNA topics.

  21. Health, Care & Wellbeing Experiences During Lockdown- a Summary

    Report -

    We published a report summarising the findings from the first 200 responses to our wellbeing and healthcare surveys and calls to our office during the Covid-19 pandemic.

  22. Caring for adults with learning disabilities amid the Coronavirus

    News -

    Do you care for an adult with learning disabilities? We would like to invite you to our event on Thursday 10th December from 5-7 pm.

  23. Report: Direct Payments in the Borough of Richmond

    Report -

    Healthwatch Richmond and Healthwatch Wandsworth were asked to provide independent expert support with obtaining qualitative feedback from service users about their experiences of the Direct Payment Support Service and their needs from the service.

  24. SEND Futures Experiences Report

    Report -

    Healthwatch Richmond was asked to gather information about provision for young people with special educational needs and disabilities by Richmond Council. This was done in collaboration with the Integrated Care Board and Achieving for Children.

  25. What should you expect from home care services?

    Advice and Information -

    The number of people being cared for in their own homes is increasing but what should you expect from home care services?