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We carried out a series of visits to review adult inpatient wards at West Middlesex Hospital. The findings of the report were based on the experiences of over 100 patients and/or their family, and 27 members of staff. -
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Individuals and organisations have the right to express their views about the performance of Healthwatch Richmond or Richmond Health Voices and the way in which it conducts its business.
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A Healthwatch project run by young people aged 13-17 working with Healthwatch Richmond and Healthwatch Kingston.
Find out more about their work via the links below. -
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GDPR requires us to consider the legal basis behind the way we use your personal data. Because we take your privacy seriously and value your data we have published our Public Data Asset Register. -
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Here you will find the Quality Accounts for 2013-2014, and Healthwatch Richmond's commentary on these accounts. -
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We reviewed the services of 13 GP practices in the borough.
You can read the individual reports by following the links below. Alternatively, an overview report has been prepared that summarises the findings of all the GP practices. -
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In early 2018, we completed our review looking at residential care services. Over the previous two years, we visited all of the care homes operating in the borough. -
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It is evident from our work that people are experiencing difficulties with the mental health services. We are reviewing all the mental health services available in the borough. -
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If you wish to make a complaint or raise a concern about Healthwatch Richmond or Richmond Health Voices please do so via the complaints policy below. -
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The report demonstrates how we have made a difference to the care that local people receive. -
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Between January and April 2019 we visited the Recovery & Support Team at Richmond Royal Hospital. This multi-disciplinary service supports approximately 900 people, providing treatment and help to adults with severe and enduring mental health issues. -
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Mental health is an area of priority for Healthwatch Richmond. -
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Please provide feedback to Healthwatch Richmond about your recent visit to West Middlesex Hospital through the survey below.
Any questions/further feedback? Please contact us at jessica@healthwatchrichmond.co.uk or call us on 020 8099 5335 -
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We carried out a series of visits to review adult inpatient wards at Kingston Hospital. The findings of the report were based on the experiences of 102 patients and/or their family, and 65 members of staff. -
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The NHS, Richmond Council, voluntary sector and Healthwatch have launched a two-year plan to meet the health and care needs of people living in Richmond. -
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In February 2019, Youth Out Loud! completed their first 15 steps challenge at Kingston Hospital. They gave invaluable advice to improve the paediatric day unit and the paediatric emergency unit. -
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South West London and St George’s Mental Health Trust are using the proceeds of recent sales of parts of their Barnes Hospital and Richmond Royal Hospital sites to fund new purpose built facilities on those sites. -
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In 2017 we set out to review mental health care for local people. During the summer we published our report on the Recovery & Support Team review we conducted and we continued to seek updates on changes and improvements. -
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As part of our ongoing work on Urgent and Emergency Care, we reviewed the Urgent Care Centre and Emergency Department at West Middlesex Hospital in August. -
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What do you need to know about face coverings? We have brought together the latest guidance and rules around face coverings. -
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Find out more ways you can work with us and any current opportunities with our team. -
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How to get the NHS COVID Pass and demonstrate your coronavirus status domestically or when travelling abroad. -
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The self-isolation advice for contacts of people with coronavirus (COVID-19) has changed. Find out what you need to to if someone in your household gets infected. -
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On Tuesday 24th February we hosted a public event via Zoom to do celebrate LGBTQ+ contributions in the borough. Read about our successful event and have a look at some useful resources below. -
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In February 2021 we hosted a live webinar with a panel of experts answering your questions on everything you need to know about the COVID-19 vaccine. You can watch the event and download the slides by clicking on the links below.
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Listen to the first episode of our new podcast series below. -
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Youth Out Loud! develops, produces and distributes podcasts made by young people, for young people, using the expertise of professionals, on important topics around health and social care services. -
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The revised SEND Futures Plan aims to improve the quality of services for children & young people and reduce the financial deficit in Richmond. We responded to the plan to ensure peoples' voices were included. Read the plan and our response here. -
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NHS login lets you access a variety of digital health and care websites and apps with just one email address and password. You can download the app on your phone or tablet, or access it via the browser in your desktop or laptop computer. -
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We were asked to contribute to an equalities focused Impact of Covid-19 review by HEAR Equality and Human Rights Network. Read the full report, attached below.