1. Report -

    The 2016/17 Annual Report demonstrates our continuing commitment to delivering a high quality and high value Healthwatch Richmond.
  2. News -

    An integral part of our work is talking to you, the community, about local health and social care services. We've visited hundreds of community groups and spaces to hear from thousands of people.
    The experiences people share shape our work plans.
  3. Report -

    Read our 2014/15 Annual Report. This demonstrates how we continue making a difference to local health and social care services.
  4. Report -

    Healthwatch Richmond's first Annual Report
  5. Report -

    Read the Healthwatch Annual Report for 2015-2016. The report gives an overview of our work over the year, describes our key achievements and how we have made a difference to local health and social care services.
  6. Report -

    The report demonstrates how we have made a difference to the care that local people receive.
  7. Report -

    Individuals and organisations have the right to express their views about the performance of Healthwatch Richmond or Richmond Health Voices and the way in which it conducts its business. 
  8. News -

    As your watchdog we want to represent your voice. We speak to thousands of people and we want to ensure that the views and experiences in our database represent our Borough. We have looked at the demographics of people who have spoken to us.
  9. Report -

    Healthwatch Richmond is an independent organisation. Managing potential conflicts of interests is important for this. We require all Trustees and Committee members to make the following declaration of interests:
  10. Report -

    Healthwatch organisations are required to have and publish a decision making policy. Our is here.
  11. Report -

    Our Annual Report 2019/20 demonstrates our work and impact over the year
  12. Report -

    We have published our Mid Year review for the year 2020/21, covering our work since April 2020 until now.
  13. Report -

    2020/21 was our busiest and most successful year to date. Find out more about it here
  14. News -

    Healthwatch Richmond has been nominated for a prestigious national award for COVID-19 Response which has helped seldom heard groups access care and have a voice during the pandemic, across Richmond.
  15. Report -

    "Throughout, our overriding concern was to maintain our effectiveness in serving the interests of Richmond residents, patients and service users." - John Anderson, Chair, Healthwatch Richmond. Read the report here
  16. Report -

    2023 marks the 10-year anniversary of the launch of Healthwatch and, having run Healthwatch Richmond since its inception in 2013, we are delighted to present our Annual Report 2022-23.
  17. News -

    Applications are now open for Healthwatch Volunteers. Find out how you can get involved.
  18. News -

    High quality care for children and young people is one of South West London's health and care plan top priorities. Find how Healthwatch Richmond and Kingston are supporting it.
  19. Report -

    Our 2017/18 Annual Report demonstrates our ongoing efforts to deliver a high quality service for Richmond residents.
  20. Advice and Information -

    It is a worrying time and it is really important that we also look after our mental health. It is OK to feel anxious, scared, low or frustrated, everyone will respond differently and there is no right way to feel.
  21. Advice and Information -

    The self-isolation advice for contacts of people with coronavirus (COVID-19) has changed. Find out what you need to to if someone in your household gets infected.
  22. Advice and Information -

    If you have previously been identified as clinically extremely vulnerable you will no longer be advised to shield
  23. Advice and Information -

    The government and the NHS are taking necessary steps to manage the pandemic, reduce transmission and treat those who need medical attention. Here we explain what this means for children, young people and their families.
  24. Advice and Information -

    The shielding programme ended in England on 15 September 2021. This means that people who were previously considered clinically extremely vulnerable (CEV) will not be advised to shield in the future or follow specific guidance.
  25. Advice and Information -

    If you're a young person and you're concerned about the spread of coronavirus amongst kids and teens, below are some resources and information for you.
  26. Advice and Information -

    The Covid-19 pandemic is full of uncertainties and you may be asked by your school, college or workplace to stay at home for a period of time. It is now more important then ever that you look after yourself and your wellbeing. But how?
  27. Advice and Information -

    As a result of coronavirus outbreak, many victims of Domestic Abuse face additional challenges and barriers to accessing support.
  28. Advice and Information -

    This guidance is for anyone who cares, unpaid, for a friend or family member who, due to a lifelong condition, illness, disability, serious injury, a mental health condition or an addiction, cannot cope without their support.
  29. Advice and Information -

    The coronavirus pandemic has created a backlog of patients in need of dental care. Practices will prioritise patients with the most urgent need. Read the latest advice on how to access dental care during the pandemic.
  30. Advice and Information -

    Guidance on testing has changed. Find out when you should get tested and how to get a test.
  31. News -

    Help us understand how care and support services have changed during the COVID-19 pandemic, how they are working for you and to how we can support meaningful improvements that matter to you.
  32. Report -

    We published a report summarising the findings from the first 200 responses to our wellbeing and healthcare surveys and calls to our office during the Covid-19 pandemic.
  33. News -

    We collected experiences of maternity care during the coronavirus pandemic at West Middlesex & Chelsea & Westminster Hospital. The Survey is now closed and a report has not been published
  34. Advice and Information -

    What do you need to know about face coverings? We have brought together the latest guidance and rules around face coverings.
  35. News -

    The lockdown in Leicester has prompted national reports of potential further local lockdowns, including in Richmond upon Thames, being "just days away". Richmond Council have described these reports as "scaremongering".
  36. News -

    If you’ve been receiving care in hospital there can be lots to think about when you’re getting ready to leave, such as any support you will need to help you manage your health and wellbeing.
  37. Advice and Information -

    All UK covid-19 travel restrictions will be removed from 4am Friday 18 March. Find out more about the changes.
  38. Report -

    Read about the experiences of people in Richmond upon Thames during the Coronavirus crisis between March to July 2020.
  39. News -

    A number of people have contacted us regarding difficulties with accessing Coronavirus tests in Richmond
  40. Report -

    Read about the experiences of 432 women who used maternity services at West Middlesex or Chelsea & Westminster Hospitals during the coronavirus pandemic.