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Report -
In May 2018, we reviewed the service of the Walk-in Centre at Teddington Memorial Hospital. -
News -
In early July 2018, the Walk-In Centre at Teddington Memorial Hospital was combined with the collocated extended hours GP service to become an Urgent Treatment Centre. -
Report -
We reviewed the service of the Emergency Department at Kingston Hospital in March 2018. -
Report -
We published a report looking into Crisis Care in February 2020. Alongside this we have also been working with partners from across the system to map Crisis Care services in Richmond, as part of the wider Mental Health Transformation work. -
News -
As part of our ongoing work on Urgent and Emergency Care, we reviewed the Urgent Care Centre and Emergency Department at West Middlesex Hospital in August. -
Report -
We carried out a series of visits to review the Emergency Department and the Urgent Care Centre at West Middlesex Hospital. The findings of the report is based on the feedback from 78 patients and 16 members of staff. -
News -
Aged 13-17?
Living in Richmond or Kingston?
Interested in volunteering?
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Advice and Information -
The government and the NHS are taking necessary steps to manage the pandemic, reduce transmission and treat those who need medical attention. Here we explain what this means for children, young people and their families. -
Report -
This report represents 2200 experiences collected through around 250 visits to community groups across the geographic and demographic range of Richmond as well as the findings of focussed reviews of services where relevant to the JSNA topics. -
Report -
We published a report summarising the findings from the first 200 responses to our wellbeing and healthcare surveys and calls to our office during the Covid-19 pandemic. -
Report -
Read about the experiences of people in Richmond upon Thames during the Coronavirus crisis between March to July 2020. -
Advice and Information -
You can now access urgent care without waiting a long to be seen, through the new NHS 111 First Service. Find out how it works! -
Advice and Information -
For new arrivals to the UK it can be confusing where to go if you need medical assistance. Here we outline your rights as a refugee, where you can access emergency help and how to register for a GP. -
Report -
Earlier this year, The London Ambulance Service asked us for advice on how they can improve the care that they provide Londoners. We conducted a survey to explore the patient journey and obtain their thoughts as a result. The report is now available. -
News -
Applications are now open for Healthwatch Volunteers. Find out how you can get involved. -
Report -
Healthwatch Richmond collected the opinions of parents and schools on services they have received from the Child and Adolescent Mental Health Service (CAMHS) in Richmond. -
Report -
Healthwatch Richmond was invited to work in collaboration with Richmond SEND Family Voice (RSFV), ADHD Richmond and Richmond National Autistic society (Richmond NAS) to collect the opinions of parents and schools on CAMHS services. -
News -
Jakhya Rahman and Sandra Hempel attended this event on behalf of Healthwatch Richmond. It was organised by Marina Yannakoudakis, Conservative MEP for London, and sponsored by the Evening Standard. -
Report -
To give our community a voice in in the Care Act, the largest piece of social care legislation in 60 years, we ran an extensive engagement programme reaching around 300 people from across the community. Read about the findings of this work here. -
Report -
In 2016 we undertook a review of emotional wellbeing and mental health services for young people. This is what we found. -
News -
The NHS, Richmond Council, voluntary sector and Healthwatch have launched a two-year plan to meet the health and care needs of people living in Richmond. -
News -
In February 2019, Youth Out Loud! completed their first 15 steps challenge at Kingston Hospital. They gave invaluable advice to improve the paediatric day unit and the paediatric emergency unit. -
Advice and Information -
The shielding programme ended in England on 15 September 2021. This means that people who were previously considered clinically extremely vulnerable (CEV) will not be advised to shield in the future or follow specific guidance. -
Advice and Information -
If you're a young person and you're concerned about the spread of coronavirus amongst kids and teens, below are some resources and information for you. -
Advice and Information -
The Covid-19 pandemic is full of uncertainties and you may be asked by your school, college or workplace to stay at home for a period of time. It is now more important then ever that you look after yourself and your wellbeing. But how? -
News -
Our youth group - Youth Out Loud! (YOL!) have launched their video "Self Harm: Being a Good Friend" and a fantastic set of resources to help manage mental health. -
Report -
Read our Youth Out Loud! (YOL!) report into young people's experiences during coronavirus. YOL! is a partnership between Healthwatch Richmond and Healthwatch Kingston. -
Advice and Information -
It is important you answer children and young people's questions about COVID-19 in a way they can understand, without causing alarm. -
News -
Healthwatch Richmond shared our experience, success and achievements from supporting Youth Out Loud! since the pandemic began, with 42 Healthwatch from across the country at national Healthwatch Week conference. -
News -
Youth Out Loud! works with young people aged 13-17 -
News -
Youth Out Loud! develops, produces and distributes podcasts made by young people, for young people, using the expertise of professionals, on important topics around health and social care services. -
Report -
The revised SEND Futures Plan aims to improve the quality of services for children & young people and reduce the financial deficit in Richmond. We responded to the plan to ensure peoples' voices were included. Read the plan and our response here. -
Advice and Information -
The NHS is now offering Covid-19 vaccination for children aged 5 to 11. Why should children take the vaccine? What vaccine will they be offered? Read to find out more. -
Advice and Information -
Following the identification of type 2 polio virus in sewage samples from north London, all children aged 1 to 9 years in London need to have a dose of polio vaccine now. -
Response -
When a child or young person has a special educational need/disability (SEND), there are often lots of different organisations involved in providing the education, health and social care support needed for that individual to achieve their potential. -
News -
The South West London and Surrey Joint Health Overview and Scrutiny Committee received a presentation from the NHS Specialised Commissioning Team on the reconfiguration of Children’s Cancer Principal Treatment Centre. -
News -
We have written on behalf of Healthwatch Richmond and Healthwatch Merton in response to the consultation on the move of cancer services from Royal Marsden to either St George’s or Evalina Hospitals. -
Report -
Healthwatch Richmond was asked to gather information about provision for young people with special educational needs and disabilities by Richmond Council. This was done in collaboration with the Integrated Care Board and Achieving for Children. -
Report -
Healthwatch Richmond have commented on the CQC/Ofsted Inspection Improvement Plan for Achieving for Children. -
News -
High quality care for children and young people is one of South West London's health and care plan top priorities. Find how Healthwatch Richmond and Kingston are supporting it.