1. Response to NHSE consultation on changes to Paediatric Oncology

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    We have written on behalf of Healthwatch Richmond and Healthwatch Merton in response to the consultation on the move of cancer services from Royal Marsden to either St George’s or Evalina Hospitals.

  2. Hampton Pharmacy Closures

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    In November 2023, Boots Pharmacy in Tangley Park and Priory Road closed down, leaving only one remaining pharmacy in Hampton. We had a number of residents contact us about the major inconvenience this has caused.

  3. SEND Futures Experiences Report

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    Healthwatch Richmond was asked to gather information about provision for young people with special educational needs and disabilities by Richmond Council. This was done in collaboration with the Integrated Care Board and Achieving for Children.

  4. Hampton Pharmacy Closures - Including a response from Boots

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    This report details the experiences of almost 700 residents in the wake of 2 pharmacy closures in Hampton North in late 2023. It describes the impact on residents, makes recommendations for improving provision both in Hampton and nationally, and has led to improvements for residents.

  5. GP Appointment Booking Survey

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    Help Healthwatch Richmond understand how to improve GP appointment booking!

  6. Apply to be a Healthwatch Volunteer Today!

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    Applications are now open for Healthwatch Volunteers. Find out how you can get involved.

  7. LA SEND Inspection Improvement Plan

    Report -

    Healthwatch Richmond have commented on the CQC/Ofsted Inspection Improvement Plan for Achieving for Children.

  8. Where to get my blood test appointment? Read our Phlebotomy Report

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    Kingston Hospital contacted Healthwatch Richmond to conduct a survey that would help understand better the needs of patients in terms of blood tests appointments.
    The aim was to collect patient’s views on their phlebotomy experience, in order to better understand patients’ needs and preferences.

  9. The Accessible Information Standard - What you can expect from services

    Advice and Information -

    A year ago the Accessible Information Standard came into force. It requires any organisation providing NHS or social care to communicate in a way that everybody can understand. Here's a reminder of what you should expect.

  10. 10 top tips to get the most out of your GP appointment

    Advice and Information -

    We know from our conversations with the public that some patients report feeling rushed during appointments and struggling to make themselves heard. Here are some tips that could help you get the most out of visiting your GP.

  11. What should you expect from home care services?

    Advice and Information -

    The number of people being cared for in their own homes is increasing but what should you expect from home care services?

  12. 10 top tips to get the most out of your dental appointment

    Advice and Information -

    Everyone should be able to access good quality NHS dental services. Take a look at our top tips to help you get the most out of your next dental appointment.

  13. Youth Out Loud! A Healthwatch project lead by children and young people

    News -

    High quality care for children and young people is one of South West London's health and care plan top priorities. Find how Healthwatch Richmond and Kingston are supporting it.

  14. Annual Report 2017/18

    Report -

    Our 2017/18 Annual Report demonstrates our ongoing efforts to deliver a high quality service for Richmond residents.

  15. Carers Week

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  16. World Blood Donor Day

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  17. World Suicide Prevention day

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  18. World Mental Health Day

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  19. World Homelessness Day

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  20. Carers Rights Day

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  21. International Volunteer Day

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  22. Young Carers Awareness Day 2018

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  23. Dignity Action Day 2018

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  24. Children Mental Health Week

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  25. Student Volunteering Week 2018

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  26. Eating Disorder Awareness Week

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  27. World Autism Awareness Week 2018

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  28. World Health Day 2018

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  29. Stroke Awareness Month 2018

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  30. Mental Health Awareness Week 2018

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  31. Deaf Awareness Week 2018

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  32. Dying Matters Week 2018

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  33. Young Carers Awareness Day

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  34. Children’s mental health week

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  35. Time to talk day

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  36. Student Volunteering Week

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  37. Care Day 2019

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  38. Carers Week

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  39. Diabetes Week

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  40. Care Homes Open Day 2019

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  41. World Health Day 2019

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  42. Maternal mental health awareness month 2019

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  43. Make May purple

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  44. Mental health awareness week 2019

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  45. Dying matters awareness week

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  46. Learning disability awareness week

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  47. Dementia action week 2019

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