1. Advice and Information -

    When will I get the vaccine? Where is it distributed? Find the answers to all your questions about the COVID-19 vaccine below in this FAQ.
  2. News -

    In February 2021 we hosted a live webinar with a panel of experts answering your questions on everything you need to know about the COVID-19 vaccine. You can watch the event and download the slides by clicking on the links below.
  3. Advice and Information -

    Please see below for coronavirus guidance available in accessible formats, including BSL, audio guidance, easy read, large print and translations. You can also find essential helplines and contact numbers at the bottom of the page.
  4. Report -

    Healthwatch Richmond heard from over 300 people about accessing dental care in the London Borough of Richmond upon Thames, between October and November 2020 and found that access to NHS dentistry is a local and nationwide problem amid the pandemic
  5. News -

    Listen to the first episode of our new podcast series below.
  6. News -

    On Tuesday 24th February we hosted a public event via Zoom to do celebrate LGBTQ+ contributions in the borough. Read about our successful event and have a look at some useful resources below.
  7. News -

    Youth Out Loud! develops, produces and distributes podcasts made by young people, for young people, using the expertise of professionals, on important topics around health and social care services.
  8. Advice and Information -

    The benefits of the AstraZeneca vaccine far outweigh the risks for most people. Healthy adults under 40, with no health conditions may be offered an alternative vaccine. Find out more
  9. Report -

    The revised SEND Futures Plan aims to improve the quality of services for children & young people and reduce the financial deficit in Richmond. We responded to the plan to ensure peoples' voices were included. Read the plan and our response here.
  10. Advice and Information -

    NHS login lets you access a variety of digital health and care websites and apps with just one email address and password. You can download the app on your phone or tablet, or access it via the browser in your desktop or laptop computer.
  11. Report -

    We were asked to contribute to an equalities focused Impact of Covid-19 review by HEAR Equality and Human Rights Network. Read the full report, attached below.
  12. News -

    A number of national media reports and social media posts are claiming that your personal health data will be shared if you don't opt out now. This is clearly alarming but it is not the full story.
  13. News -

    Have you experienced long-term effects of Coronavirus? Have they lasted weeks or even months? We want to hear from you!
  14. Advice and Information -

    How to get the NHS COVID Pass and demonstrate your coronavirus status domestically or when travelling abroad.
  15. Report -

    2020/21 was our busiest and most successful year to date. Find out more about it here
  16. News -

    Long Covid (also known as Post-Covid Syndrome) consists of symptoms similar to those of Covid-19, which last for more than 12 weeks after a Covid infection.
  17. Report -

    Healthwatch Richmond and Healthwatch Wandsworth were asked to provide independent expert support with obtaining qualitative feedback from service users about their experiences of the Direct Payment Support Service and their needs from the service.
  18. News -

    On Tuesday 26th October we hosted an event celebrating Black History Month in Richmond, at York House. Guests enjoyed speaking to local organisations, speeches, music and great food!
  19. News -

    Healthwatch Richmond has been nominated for a prestigious national award for COVID-19 Response which has helped seldom heard groups access care and have a voice during the pandemic, across Richmond.
  20. Advice and Information -

    The Government has updated their guidance on care home visits from 31 January 2022. Read on for the latest information.
  21. Report -

    Healthwatch Richmond talked to almost 100 people suffering from Long Covid in the borough, in the Summer of 2021, and found that much was still needed to improve support services.
  22. News -

    Local MP Munira Wilson speaks out in Parliamentary address on the dental health crisis
  23. Advice and Information -

    On February 21 the Prime Minister announced the next steps for living with Covid-19, including the lifting of restrictions in England. Find out about the timeline of regulation changes and how to keep yourself and other safe.
  24. News -

    On February 21 the Prime Minister announced the next steps for living with Covid-19, including the lifting of restrictions in England.
  25. Advice and Information -

    The NHS is now offering Covid-19 vaccination for children aged 5 to 11. Why should children take the vaccine? What vaccine will they be offered? Read to find out more.
  26. Advice and Information -

    How many doses of vaccine should you have? How many booster doses? Read this guide to find out what kind of Covid-19 jab you are eligible for.
  27. Advice and Information -

    For new arrivals to the UK it can be confusing where to go if you need medical assistance. Here we outline your rights as a refugee, where you can access emergency help and how to register for a GP.
  28. Advice and Information -

    Free universal testing from the NHS has ended. If you experience symptoms of Covid-19, what should you do? Read here to find out how to keep others safe and reduce the spread.
  29. Report -

    "Throughout, our overriding concern was to maintain our effectiveness in serving the interests of Richmond residents, patients and service users." - John Anderson, Chair, Healthwatch Richmond. Read the report here
  30. Advice and Information -

    Following the identification of type 2 polio virus in sewage samples from north London, all children aged 1 to 9 years in London need to have a dose of polio vaccine now.
  31. Advice and Information -

    Take a look at our advice article on the organisations and groups that can support you if you’re grieving.
  32. News -

    On Tuesday 25th October guests joined local organisations at York House to celebrate Black History Month in the Borough of Richmond. It was an evening of reflection on the topic of mental health in the Black community.
  33. Report -

    Earlier this year, The London Ambulance Service asked us for advice on how they can improve the care that they provide Londoners. We conducted a survey to explore the patient journey and obtain their thoughts as a result. The report is now available.
  34. Advice and Information -

    As we progress through the winter season you are more likely to experience symptoms of covid-19 and flu. What should you do? Read below for the latest NHS guidance.
  35. Report -

    We collected the experience of over 800 residents to improve local services helping people to eat healthy, stay active, stop smoking, and reduce alcohol intake.
  36. News -

    Healthwatch Richmond has been campaigning for improvements in NHS Dentistry since late 2020 when it first became clear that the pandemic had led to a crisis in an already overstretched service.
  37. Report -

    South West London & St George's NHS Mental Health Trust are transforming their services to make improvements to how they operate. We collected patient experiences to measure and monitor the level of patient satisfaction throughout the process.
  38. News -

    We know from feedback through our website and at community events that many people in Richmond still aren’t able to see an NHS dentist. Take our survey to help us make improvements.
  39. Response -

    When a child or young person has a special educational need/disability (SEND), there are often lots of different organisations involved in providing the education, health and social care support needed for that individual to achieve their potential.
  40. Report -

    2023 marks the 10-year anniversary of the launch of Healthwatch and, having run Healthwatch Richmond since its inception in 2013, we are delighted to present our Annual Report 2022-23.
  41. News -

    The South West London and Surrey Joint Health Overview and Scrutiny Committee received a presentation from the NHS Specialised Commissioning Team on the reconfiguration of Children’s Cancer Principal Treatment Centre.
  42. Report -

    As part of a series of Enter & View visits to assess local care, we have published our report on Kew Medical Practice.