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Advice and Information -
Free universal testing from the NHS has ended. If you experience symptoms of Covid-19, what should you do? Read here to find out how to keep others safe and reduce the spread. -
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"Throughout, our overriding concern was to maintain our effectiveness in serving the interests of Richmond residents, patients and service users." - John Anderson, Chair, Healthwatch Richmond. Read the report here -
Advice and Information -
Following the identification of type 2 polio virus in sewage samples from north London, all children aged 1 to 9 years in London need to have a dose of polio vaccine now. -
Advice and Information -
Take a look at our advice article on the organisations and groups that can support you if you’re grieving. -
News -
On Tuesday 25th October guests joined local organisations at York House to celebrate Black History Month in the Borough of Richmond. It was an evening of reflection on the topic of mental health in the Black community.
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Earlier this year, The London Ambulance Service asked us for advice on how they can improve the care that they provide Londoners. We conducted a survey to explore the patient journey and obtain their thoughts as a result. The report is now available. -
Advice and Information -
As we progress through the winter season you are more likely to experience symptoms of covid-19 and flu. What should you do? Read below for the latest NHS guidance. -
Report -
We collected the experience of over 800 residents to improve local services helping people to eat healthy, stay active, stop smoking, and reduce alcohol intake. -
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Healthwatch Richmond has been campaigning for improvements in NHS Dentistry since late 2020 when it first became clear that the pandemic had led to a crisis in an already overstretched service. -
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South West London & St George's NHS Mental Health Trust are transforming their services to make improvements to how they operate. We collected patient experiences to measure and monitor the level of patient satisfaction throughout the process. -
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We know from feedback through our website and at community events that many people in Richmond still aren’t able to see an NHS dentist. Take our survey to help us make improvements. -
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When a child or young person has a special educational need/disability (SEND), there are often lots of different organisations involved in providing the education, health and social care support needed for that individual to achieve their potential. -
Report -
2023 marks the 10-year anniversary of the launch of Healthwatch and, having run Healthwatch Richmond since its inception in 2013, we are delighted to present our Annual Report 2022-23. -
News -
The South West London and Surrey Joint Health Overview and Scrutiny Committee received a presentation from the NHS Specialised Commissioning Team on the reconfiguration of Children’s Cancer Principal Treatment Centre. -
Report -
As part of a series of Enter & View visits to assess local care, we have published our report on Kew Medical Practice. -
News -
We have written on behalf of Healthwatch Richmond and Healthwatch Merton in response to the consultation on the move of cancer services from Royal Marsden to either St George’s or Evalina Hospitals. -
News -
In November 2023, Boots Pharmacy in Tangley Park and Priory Road closed down, leaving only one remaining pharmacy in Hampton. We had a number of residents contact us about the major inconvenience this has caused. -
Report -
Healthwatch Richmond was asked to gather information about provision for young people with special educational needs and disabilities by Richmond Council. This was done in collaboration with the Integrated Care Board and Achieving for Children. -
Report -
This report details the experiences of almost 700 residents in the wake of 2 pharmacy closures in Hampton North in late 2023. It describes the impact on residents, makes recommendations for improving provision both in Hampton and nationally, and has led to improvements for residents. -
News -
Help Healthwatch Richmond understand how to improve GP appointment booking! -
News -
Applications are now open for Healthwatch Volunteers. Find out how you can get involved. -
Report -
Healthwatch Richmond have commented on the CQC/Ofsted Inspection Improvement Plan for Achieving for Children. -
Report -
Kingston Hospital contacted Healthwatch Richmond to conduct a survey that would help understand better the needs of patients in terms of blood tests appointments.
The aim was to collect patient’s views on their phlebotomy experience, in order to better understand patients’ needs and preferences.
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Find out about our role, our plans and our people.
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Advice and Information -
A year ago the Accessible Information Standard came into force. It requires any organisation providing NHS or social care to communicate in a way that everybody can understand. Here's a reminder of what you should expect. -
Advice and Information -
We know from our conversations with the public that some patients report feeling rushed during appointments and struggling to make themselves heard. Here are some tips that could help you get the most out of visiting your GP. -
Advice and Information -
The number of people being cared for in their own homes is increasing but what should you expect from home care services? -
Advice and Information -
Everyone should be able to access good quality NHS dental services. Take a look at our top tips to help you get the most out of your next dental appointment. -
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Find out more ways you can work with us and any current opportunities with our team. -
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These terms and conditions tell you how this Healthwatch website is managed and how you are protected when you are using our site.If you do not agree with these terms, you should leave the site immediately. -
News -
High quality care for children and young people is one of South West London's health and care plan top priorities. Find how Healthwatch Richmond and Kingston are supporting it. -
Report -
Our 2017/18 Annual Report demonstrates our ongoing efforts to deliver a high quality service for Richmond residents. -
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We want to make sure that everyone is able to access the information we provide and communicate with us in ways that meet their individual needs. -
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Find out about more about how we can help you access the support you need to live well. -
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We use cookies on our website to make your experience as easy and simple as possible. -
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This Privacy Statement sets our data processing practices carried. We retain and use personal data (information that relates to and identifies living people) to help us carry out our role as the independent champion for people who use health and social care services.